Do you want a role where your work can genuinely changes lives?

We are looking for a Disabled Facilities Grant (DFG) Minor Works Case Worker to help deliver practical home adaptations that enable disabled and vulnerable residents to live safely, independently and with dignity in their own homes.

At Bracknell Forest, we pride ourselves on being a council which is stable and well-managed where our employees can thrive in a supportive environment. We understand the importance of a healthy work-life balance and offer a variety of flexible working practices, including options for remote working and arrangements that allow you to work from home, dependent on the needs of the service.

• Managing discretionary Disabled Facilities Grant (DFG) applications end-to-end, including eligibility checks and financial assessments.
• Explaining assessments and funding decisions clearly and sensitively to customers.
• Supporting Disabled Facilities Grant (DFG) Case Officers by coordinating documentation, monitoring progress, and following up on outstanding information.
• Acting as a key point of contact for customers and partner agencies.
• Maintaining accurate, audit-ready records and contributing to continuous service improvement.

For the full job description, including the key areas of responsibilities and accountabilities, please click the 'apply now' button. 

Bracknell Forest Council – Working for Equality. We welcome applications from all sections of the community.

We are committed to ensuring an inclusive recruitment process for all applicants. If you require any reasonable adjustments to support your application or interview, please let us know by contacting recruitment@bracknell-forest.gov.uk. We will work with you to support you throughout the process.

• You are a compassionate and organised professional who thrives in a customer-focused environment. 
• With experience in casework, administration or financial processing, you bring strong transferable skills and a keen eye for detail. 
• You are confident communicating with a wide range of people, including vulnerable customers and approach every interaction with empathy, professionalism and respect.
• You are comfortable managing multiple cases at once, using your IT skills to stay organised and ensure nothing slips through the cracks. 
• Whether you are carrying out financial assessments, preparing agreements or coordinating with partners, you take pride in delivering accurate, high-quality work. 
• A full UK driving licence, or equivalent is essential for this role.

We will be reviewing applications regularly and reserve the right to close the advert early if suitable candidates are identified. To avoid disappointment, you are advised to submit your application as soon as possible.