Job Details

We are excited to announce a new opportunity for an experienced Administrator to join our team and provide support to the Estates and Transport departments. In this customer focused role, you will serve as the primary point of contact for staff and help in processing work requests.

• Working in collaboration with the team to provide a friendly customer orientated helpdesk service to all site users; via email, Quadpro (in house work allocating system), phone, or in person
• Be the first point of contact for Staff and assist with ensuring the Estates office is always staffed
• Process all incoming requests or queries and allocate to the appropriate person / contractor via Quadpro
• Reallocate internal work tickets to external contractors where necessary. Scheduling work at convenient times and checking any permit to work, method statements or risk assessment are in place if required
• Liaise closely with the porters to ensure room set ups are completed and monitor events to ensure they are expedited efficiently
• Record when jobs are completed, chase uncompleted jobs if necessary and liaise closely with staff keeping them informed of developments
• Attend meetings and note taking when required
• Assist with the preparation for events and letting

• Good general education to GCSE level or equivalent (including Maths and English to level 2 or above)
• Willing to train to achieve CIEH Level 2 Award in Health and Safety
• Ability to maintain databases
• Excellent organisational skills
• Excellent systems, IT and excel skills
• Excellent of Windows based software
• Excellent communication skills, both written and verbal
• Experienced administrator
• Demonstrable experience of ability to prioritise