As an Executive Assistant, you provide comprehensive administrative and client-focussed support to Partners, managing your own workstreams with the help of relevant resources, such as Practice Support Assistants and Document Production teams.

• Client Service Delivery: Act as a gatekeeper to the Partner, organising time and tasks for effective management of resources and priorities.
• Proactive Diary Management: Ensure diaries are updated in real time, anticipating travel and accommodation bookings and meeting room requirements.
• Travel Coordination: Coordinate travel arrangements, plan and execute detailed itineraries for international trips, handle associated logistics, prepare bios and agendas, and circulate papers.
• Client Engagement: Assist Partners in managing time effectively by demonstrating awareness of contacts and clients and effectively participating in client care and handling basic client queries.
• Communication Management: Handle client-related and internal calls and manage message taking as appropriate.
• Document Management: Manage work returned by Document Production/Speech Recognition Teams for accuracy and formatting before passing to the relevant Partner.
• Business Development and Marketing: Liaise with Business Development to support marketing activities, including scheduling meetings, organising client events, assisting with pitches, managing directory submissions, and creating LinkedIn posts.
• CRM Database Management: Manage the CRM database, ensuring new prospects, contacts and business development activities are added and shared.
• Training and Guidance: Maintain up-to-date information on client protocols, provide guidance and training, and monitor compliance.
• File Management: Responsible for hard copy and electronic filing, including opening and closing files, monitoring and managing key dates for clients, supervising general filing requirements (including folder mapping), and ensuring compliance procedures are up to date on all files and matters.
• Administrative Support: Serve as the point of contact for administrative requests and manage internal and external communication, including drafting timely responses on behalf of Partners.
• Financial Administration: Assist the Central Finance team with various financial tasks, including client and event billing, credit control, bank payments and transfers, and expense management. Ensure all activities are conducted with precision and in accordance with contractual requirements.
• Project Management: Manage and oversee key projects, ensuring alignment with the strategic priorities.
• Efficiency Optimisation: Streamline workflows and manage time to enhance productivity.
• Advanced knowledge of Microsoft Office.
• Advanced knowledge of document management/case management systems.
• Ability to operate the Firm's various software packages and adapt to technological changes.

• Proven experience in a similar role within a legal or professional services environment.
• Experience of managing client-facing tasks and priorities with a practical approach.
• Excellent communication skills, with the ability to build and maintain client relationships.
• Ability to foster excellent working relationships at all levels.
• Strong attention to detail and accuracy in all internal and external client communications and deliverables.
• Proactive adaptable attitude, with the ability to balance conflicting priorities and improve working practices collaboratively.
• Effective in handling and maintaining the highest level of confidentiality with sensitive information.
• Exceptional organisational skills, optimising and managing workflows effectively.
• Client service-focused with strong interpersonal skills.
• Ability to work independently and collaboratively, with a hands-on approach.
• Capable of making decisions in the absence of a Partner.
• A proactive attitude with the capability to adapt to change.

Disclaimer: We will be interviewing for this role as suitable applications are received and may close this role before the closing date upon a successful candidate being appointed.