Job Details

Family Support Worker

Pact (Prison Advice and Care Trust)

Overview

Join us as a Family Support Worker at His Majesty's Prison (HMP) Birmingham, where you will play an important role in supporting families visiting their loved ones in prison.
£23,779.14
Per year pro rata for part time hours.
Part time, Permanent
His Majesty's Prison (HMP) Birmingham

Key information

We are an equal opportunity employer and welcomes all applications including those with a criminal conviction with appointment to the post being subject to a risk assessment.

This post is subject to a six month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a three year period, declaration of any unspent criminal convictions and where appropriate a satisfactory risk assessment, Prison Vetting and a Disclosure and Barring Service check. Please note that being bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison.

About the role

Based in the visitor centre, you’ll help create a welcoming and supportive environment for adults and children. From offering information and guidance to organising activities for children and ensuring refreshments are available, you’ll contribute to making visits as positive and stress free as possible.

This is a varied and rewarding role where no two days are the same. You’ll support families during what can often be a challenging time, using your experience of working with people facing difficulties to handle situations calmly and sensitively.

You’ll also work closely with colleagues and partner agencies, ensuring safeguarding and child protection procedures are followed at all times. Your input will help us continue to improve our family support services.

For the full job description, including the keys areas of responsibilities and accountabilities, please click the 'apply now' button.

Requirements

  • Organised.
  • Approachable.
  • Able to work as part of a team.
  • Good telephone manner as you will be answering queries on the phone and managing the bookings.

For the full person specification, please click the 'apply now' button.

Disclaimer: We will be interviewing for this role as suitable applications are received and may close this role before the closing date upon a successful candidate being appointed.