Working across dispersed safe accommodation and community-based services, you will provide compassionate, trauma-informed, and strengths-based support that empowers people to achieve their goals, increase their independence, and create safer futures.

Posts restricted to females only. Schedule 9 (part 1) of the Equality Act 2010 applies 

Due to the remote location of the service, a full driving licence is essential.

This is an opportunity to join a service that puts people at the heart of everything we do, where empathy, respect, inclusion, and empowerment guide our approach.

As a Support Worker, you will:

• Work alongside customers to develop personalised safety and support plans that focus on strengths, recovery, independence, and long-term wellbeing.
• Provide practical and emotional support, helping individuals and families make informed decisions and build confidence in achieving their goals.
• Carry out risk assessments, safety planning, referrals, and safeguarding activities in line with legislation, best practice, and organisational policies.
• Collaborate with partner agencies and professionals to deliver coordinated, holistic support tailored to individual needs.
• Build and maintain strong relationships within local communities, creating opportunities that enhance customer outcomes and strengthen support networks.
• Empower customers to access education, training, volunteering, employment, and community resources that promote independence and social inclusion.
• Act as a compassionate advocate, listening to customers' experiences and ensuring they are supported to make choices that are right for them.

Orwell is proud to be a Disability Confident Leader. We believe in creating an accessible and supportive environment, where every team member can thrive and contribute. Join us in our commitment to building a workplace that celebrates diversity and empowers all individuals to reach their full potential. We actively welcome applications from candidates with disabilities and are dedicated to making reasonable adjustments throughout the recruitment process to ensure equal access and opportunity for all.

We know that diverse teams drive innovation and deliver better outcomes. Research shows that people from underrepresented groups often hesitate to apply for roles unless they meet every requirement. If you’re excited about this opportunity but don’t meet every listed qualification, we still encourage you to apply anyway. Your unique experiences, perspectives, skills and most importantly your alignment with our culture and values could be exactly what we’re looking for.

We are committed to building an inclusive workplace where everyone feels valued, respected and supported to succeed.

If there is anything that might prevent you from applying for one of our roles, we want to help remove that barrier. Please contact our Talent team by calling 01473 228782 or emailing work@orwell-housing.co.uk.

We are looking for someone who is passionate about supporting people and committed to creating safe, supportive environments where individuals feel heard, valued, and respected.

You will:

• Demonstrate genuine empathy and a strong commitment to helping people overcome barriers and achieve positive outcomes.
• Take a person-centred approach, working collaboratively with customers to develop support plans that reflect their individual strengths, goals, and aspirations.
• Be confident in identifying and managing risk, while promoting informed choice and independence.
• Build positive, trusting relationships with customers, colleagues, and external partners.
• Understand the importance of safeguarding and working collaboratively to ensure the safety and wellbeing of those you support.
• Recognise and value lived experience, advocating effectively for customers and ensuring their voices are heard.