Centre 404 is a friendly, local and thriving charity with an excellent reputation for providing high quality support and services to people with learning disabilities and their families in North London.

• Work in line with the values of the service, encourage service users to be involved in day-to-day and long-term decision-making, enable them to build confidence and self- esteem.
• Oversee administrative operations using Microsoft Office and Nourish systems, maintaining accurate digital and physical records and supporting managers with staff supervision, communication, and information flow.
• Maintain employee and client records; coordinate supervisions, appraisals, and spot checks; process timesheets and track hours to support payroll, invoicing, and compliance.
• Prepare and manage confidential documentation (assessments, support plans, incident reports) in line with regulatory requirements, while administering an allocated caseload of service users and liaising with families, staff, and professionals to resolve queries and issues.
• Ensure adherence to safeguarding and Health and Safety procedures, including recognising and reporting concerns, and implementing and maintaining risk assessments and required records.
• Collaborate with Care Managers, families and carers, DWP, advocates, and stakeholders; develop and update policies and guidance, ensuring effective communication and implementation.
• Support person-centred planning by organising meetings, preparing reports, and empowering service users to participate in decision-making, build independence, and access community, education, employment, and social opportunities.

• Available and willing to work a variety of shifts throughout the week as required including occasional evenings and weekends.
• Physically fit and able to offer physical support to service users, including support with personal care and behaviour which challenges when necessary and appropriate, including a variety of activities such as swimming
• Understanding issues affecting people with learning disabilities and their families
• Track record of working successfully within a team
• Experience of working in and managing a dispersed team in an outreach set-up
• Excellent interpersonal and communication skills with colleagues, service users and families 
• Excellent time and task management skills
• Excellent IT competence: MS Office systems and learn new systems 
• Good numeracy skills and ability to understand a budget 
• A high level of attention to detail and care in all areas of work, including finance and communication 
• Good written and spoken abilities and good presentation skills
• A creative approach to problem solving 
• Ability to form professional and constructive relationships with people with learning disabilities, significant people in their lives and professionals outside the organisation

Disclaimer: We will be interviewing for this role as suitable applications are received and may close this role before the closing date upon a successful candidate being appointed.