This role that you are applying for, will be working for KINTO UK Limited which is a Mobility Brand owned by the Toyota Group, offices located in Portsmouth. KINTO UK share their Human Resources (HR) function with Toyota Financial Services (TFS) in the UK, however the job being advertised will not be working directly for Toyota Financial Services.

Working in a dedicated team, your role will involve assisting customers who have reported vehicle damage, ranging from major incidents like road traffic accidents to minor issues such as car park scrapes.

Your primary responsibility is to ensure their vehicles are repaired and back on the road quickly, while also helping to keep them mobile during the repair process. Throughout, you will focus on making a challenging situation as smooth and stress free as possible for the customer.

For the full job description, including the keys areas of responsibilities and accountabilities, please click the 'apply now' button.

At KINTO, we value everyone and are pleased to be recognised as a Disability Confident Employer, which is a national standard that ensures our processes are accessible to all. 

Everyone is unique, and that means what works for some may not work for everyone. When it comes to recruitment, please do let us know if we can adjust our process to meet your accessibility needs.

• Excellent customer services experience.
• Excellent attention to detail with the ability to take down information quickly and accurately.
• Strong team player.
• Experience of working with challenging Service Level Agreements (SLA) and Key Performance Indicators (KPI).
• Excellent problem solving skills.
• Strong listening skills.
• Please note that all KINTO UK Limited employees are required to undergo and successfully obtain Enhanced Security Clearance. These checks include verification of employment history, family background and financial records.

For the full person specification, please click the 'apply now' button.

Disclaimer: We will be interviewing for this role as suitable applications are received and may close this role before the closing date upon a successful candidate being appointed.