We are excited to be recruiting a Guest Services Ambassador for an exciting new Rapport client based in Central London.

This is a fantastic opportunity to join a brand-new operation and be part of creating an exceptional guest experience from the very beginning. As one of the faces of the business, you’ll provide a warm, professional and personalised welcome to every guest, ensuring their experience is seamless from the moment they arrive.

You’ll work as part of a brilliant team, building strong relationships with colleagues, clients and guests while always looking for those little opportunities to go above and beyond.

• Provide a warm, professional and personalised welcome to all guests and visitors.
• Manage guest arrivals, enquiries and requests, ensuring every interaction is handled with care and attention.
• Build genuine relationships with guests, colleagues and key stakeholders.
• Take ownership of the guest journey and look for opportunities to make every experience memorable.
• Support the smooth day-to-day running of the reception and front-of-house areas.

For the full job description, including the key areas of responsibilities and accountabilities, please click the 'apply now' button.

Compass Group UK and Ireland  is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

• Ideally have experience within a corporate reception, luxury hotel, premium airline or another high-end customer service environment.
• Have a genuine passion for people and delivering exceptional service.
• Be warm, engaging and confident, with the ability to build rapport naturally.
• Be proactive and enjoy taking ownership rather than waiting to be asked.
• Have excellent communication and interpersonal skills.
• Be organised with great attention to detail.

Disclaimer: We will be interviewing for this role as suitable applications are received and may close this role before the closing date upon a successful candidate being appointed.