Make a difference every day. Help create a safe place to call home.

• You will take ownership of the day to day operation of the hostel’s building and domestic services. This includes leading and supporting a team of domestic staff, ensuring the building, grounds, and communal areas are kept clean, safe, and well maintained at all times.
• You will be responsible for carrying out regular health and safety checks, including fire safety and hygiene inspections, and supporting management with Building Responsible Officer (BRO) responsibilities. In addition, you’ll coordinate and carry out minor repairs, report maintenance issues, and manage stock levels, including ordering supplies as required.
• The role also involves overseeing laundry services, maintaining adequate supplies, and preparing and serving meals where needed. You’ll respond to emergency cleaning situations and work proactively to maintain a safe environment for both residents and staff.
• Collaboration is key, so you’ll work closely with colleagues and partner agencies to support the smooth running of the service.

• We’re looking for someone who is practical, organised and confident working on their own initiative, with the ability to take a hands-on approach to day-to-day tasks. 
• The ideal candidate will bring experience from a facilities, maintenance, domestic services or similar setting, alongside the confidence to supervise and support staff effectively.
• We’re particularly keen to find someone who takes pride in maintaining high standards of cleanliness, safety and customer service, and who understands the importance of creating a safe and welcoming environment for all. 
• You will be compassionate and empathetic, with a genuine understanding of the challenges faced by people experiencing homelessness.
• This role also requires a resilient and adaptable individual who can remain calm under pressure, manage competing demands, and respond positively in a fast-paced and sometimes challenging environment.
• This is a fantastic opportunity for someone who is proactive, dependable and passionate about making a real difference.
• This role also requires a resilient and adaptable individual who can remain calm under pressure, manage competing demands, and respond positively in a fast-paced and sometimes challenging environment.

Disclaimer: We will be interviewing for this role as suitable applications are received and may close this role before the closing date upon a successful candidate being appointed.