Job Details

Hospitality Host

BaxterStorey

Latest Job
Expires in 15 days

Overview

For almost 20 years, for every client, in every venue, we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer, and guest can have the hospitality experience they deserve.
£32,000
per year
Full time, Permanent
(40 hours per week, Monday to Friday)
Charing Cross Underground Shopping Concourse, 440 Strand, London, WC2R 0QS

Key information

At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a Hospitality Host who strives to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for exceptional experiences and creating unforgettable moments.

We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.

If you’re a Client Fine Dining Hospitality Host who thrives on delivering impeccable service in a harmonious and collaborative team, we would love to hear from you.

About the role

  • Greet clients and guests upon arrival with a warm and welcoming demeanour, providing assistance as needed.
  • Anticipate the needs of clients and guests, proactively addressing any requests or concerns to enhance their experience.
  • Handle client inquiries, feedback, and special requests with professionalism and attention to detail. Ensuring all enquiries are resolved satisfactorily.
  • Represent both companies with professionalism and integrity at all times, embodying our commitment to excellence in hospitality.
  • Set up and arrange event spaces according to client specifications, ensuring all tables, chairs, linens, and tableware are impeccably presented.
  • Efficiently serve food and beverages during meetings, conferences, and corporate events, adhering to established service standards.


For the full job description, including the key areas of responsibilities and accountabilities, please click the 'apply now' button. 


BaxterStorey is committed to encouraging equality, diversity, and inclusion among our workforce. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best.

To support our commitment to this we have set ourselves an Equity, Diversity and Inclusion ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.

Requirements

  • Friendly, outgoing personality; a people person
  • Great work ethic and an even greater smile
  • Good listening and verbal communication skills
  • Customer focused with a passion for offering outstanding service
  • Perpetuates company philosophy and culture
  • Works according to the BaxterStorey core values
  • You thrive working within a collaborative and inclusive team environment
  • Good memory and attention to detail


Disclaimer: We will be interviewing for this role as suitable applications are received and may close this role before the closing date upon a successful candidate being appointed.