The Human Resources (HR) Operations Coordinator provides broad Human Resources shared services support across the employee lifecycle for over 2,000 employees, combining core HRSC activity with more complex co-ordination and query resolution. 

The role operates within a busy Human Resources shared services environment, where strong process discipline, system confidence, attention to detail, and effective tracking are essential to delivering a high-quality service, while helping to maintain service continuity, improve processes, and support the successful embedding of new workflows.

• Manage and process contractual changes across the employee lifecycle for existing employees, including amendments, variations, and complex employment arrangements, ensuring accuracy and compliance with policy and legislation
• Oversee onboarding progress, using regular check-ins and shared tracking to keep pre-employment requirements, documentation, and employee set-up on track
• Manage Skilled Worker visa and sponsorship activity for existing employees, while maintaining broader right to work compliance and taking appropriate action where required
• Manage offboarding and exit processes, ensuring all documentation, systems, payroll, and communications are completed accurately and on time
• Manage family leave processes, including maternity, paternity, adoption, shared parental leave, and related changes, ensuring employees and managers receive clear guidance and that documentation, payroll inputs, and system updates are completed accurately and on time

At Motability Operations, we believe in building a diverse workforce, where our people are empowered to attend work as their true selves, and we encourage people from all backgrounds to apply.

• Proven experience working in Human Resources (HR) operations, Human Resources shared services, or a similar administrative Human Resources environment, with the confidence to manage a varied workload across the employee lifecycle
• Experience managing a broad range of employee lifecycle activity, including onboarding, contractual changes, and offboarding, with a clear understanding of the standards, accuracy, and pace required in a busy Human Resources environment
• Experience working to service standards, shared service processes, or agreed response times, with a focus on timely, consistent, and customer-focused resolution
• Experience handling more complex or compliance-led Human Resources processes, such as family leave, right to work, or sponsorship activity
• Understands the legal, policy, data protection, and process context behind Human Resources activity and applies this accurately in day-to-day decisions and administration
• Experience maintaining accurate employee records and working confidently within Human Resources systems and administrative platforms, with a strong focus on data integrity, audit readiness, and payroll-related inputs

Disclaimer: We will be interviewing for this role as suitable applications are received and may close this role before the closing date upon a successful candidate being appointed.