Job Details

The People Systems Apprentice will contribute to the success of the organisation by gathering and analysing data, using, as well as providing technical support across our digital HR systems and platforms. 

We're a Disability Confident Leader. Let us know about any reasonable adjustments you may need in the recruitment process and as part of the role if you are successful. 

• Maintain data quality by amending and updating HR systems to ensure that the data TfW holds is accurate data for reporting, audit and to aid to decision making. 
• Assist the HR People Team by providing advice and guidance on work structures, hierarchies and policies/processes to ensure governance around quality and content of data held within People systems. 
• Respond to requests by collating and preparing relevant information in line with user data requests, freedom of information requests and periodic reporting both internally and externally to TfW to ensure compliance with GDPR and relevant legislation. 
• Provide first line advice and support to colleagues and staff regarding HR people System issues through management of the iTrent helpdesk inbox and escalating where required to resolve both straight forward and complex queries within the service level agreements (SLAs). 

Essential Criteria

• GCSE in Mathematics and English A-C | 4-9.
• Demonstrate an interest in pursuing a career in HR/People data analytics.
• IT skills with advanced knowledge of Microsoft Office software, including Excel.
• High attention to detail, accuracy and numeracy skills.
• Pass the testing within the initial application process. This testing is used to uncover
  alignment to our values, behaviour and core apprentice attributes, all of which can
  be found above.