We are looking to recruit an experienced ICT professional with strong stakeholder engagement, business analysis and problem-solving skills to join our established team. 

Reporting to the ICT Business Partner Manager, our ICT Business Partners provide expert support and partnership working to align technology, systems and processes with business needs across our Homes services, driving continuous improvement, successful project delivery and enhanced customer outcomes. In addition, we are looking for candidates that have a passion to advocate on behalf of people and communities.

What our ICT Business Partners do:

• Build strong partnerships with business stakeholders to understand operational needs, identify opportunities for improvement, and support the delivery of digital and system enhancement plans.
• Support the implementation, administration, testing and continuous improvement of housing management systems, mobile applications and other core business systems.
• Assist in the delivery of ICT and business change projects, ensuring solutions are implemented within agreed scope, timescales and quality standards.
• Work collaboratively with ICT teams to resolve system issues, apply upgrades and patches, maintain system performance, and minimise disruption to services.
• Ensure compliance with data protection, security and governance requirements, maintaining accurate documentation and promoting continuous service improvement principles.

We’re passionate about inclusion and we’d love to hear from people from diverse backgrounds for this role.

We're looking for an experienced ICT professional who can build strong partnerships across the business and help drive system and process improvements. You'll have a proven ability to support and enhance business applications, deliver change initiatives, and provide excellent customer service. 

Strong communication, problem-solving and organisational skills are essential, alongside a proactive approach to continuous improvement and a passion for delivering technology solutions that improve outcomes for customers and colleagues.