We are looking for an Individual Giving Coordinator to join our Fundraising team.

• You will support our Acquisition, Retention, and Legacy and In Memory teams, helping them stay organised and deliver impactful fundraising campaigns and projects. Your work could include checking supporter communications, coordinating feedback from a calling campaign, responding to a shared inbox, or making sure fundraisers have the materials they need. 
• You will work with colleagues, agencies and suppliers, build your knowledge of different fundraising approaches, and help us provide an excellent experience for every supporter. You don't need previous fundraising experience, as we will support you to learn and develop in the role.
• Alongside supporting campaigns, you will keep project plans, trackers and information up to date, help bring together campaign results and supporter feedback, and support day-to-day administration such as purchase orders and invoices. 
• Working closely with colleagues across Fundraising, Supporter Care, Data and Insight, you will gain a broad understanding of how fundraising campaigns are delivered while helping projects stay organised, on schedule and compliant with data protection requirements.

• We are looking for someone who is organised, proactive and eager to learn, with a strong eye for detail and pride in delivering high-quality work. You'll be a great communicator, comfortable building positive relationships with a range of people, following up on actions and managing competing priorities to meet deadlines.
• You might have experience supporting customers, supporters, service users or members of the public, but what matters most is your enthusiasm, curiosity and willingness to learn. You will be able to use your initiative within clear guidelines, bring information together, spot potential issues and know when to seek support.
• You will be comfortable using Microsoft Office and a range of digital tools, handle personal information with care, and share our commitment to equity, diversity, inclusion and allyship. Previous fundraising experience isn't required. We're looking for someone who wants to develop new skills, gain hands-on experience and build a rewarding career in fundraising.

Disclaimer: We will be interviewing for this role as suitable applications are received and may close this role before the closing date upon a successful candidate being appointed.