At Wakehurst, Royal Botanic Gardens, Kew’s wild botanic garden in Sussex, we have an exciting opportunity for an experienced Operations Coordinator to join our newly formed Learning and Public Engagement team.

Reporting to the Operations Manager, you will play a key role in delivering our mission by ensuring our inspiring learning experiences and events run smoothly; from booking and ticketing through to staffing, logistics and on-the-day delivery.

There are two vacancies available - a full-time position and a 4-day a week position. 

• Manage and support bookings for educational visits to Wakehurst.
• Provide support as required for ticketing set up and management for events and activities.
• Schedule staffing, including volunteer support, for educational visits, programmes and events.
• Schedule resources, including equipment and spaces for educational visits, programmes and events.
• Ensure that data is collected to feed into evaluation, financial and other types of reporting.
• Ensure that all events are allocated the resources, equipment and staffing required for successful delivery.
• Liaise with a range of internal and external stakeholders to ensure the smooth and safe delivery of events.

For the full job description, including the key areas of responsibilities and accountabilities, please click the 'apply now' button.

We are dedicated to equality of opportunity and welcome applications from all sections of the community. We are committed to interview disabled applicants who meet the essential criteria for the post.

• Educated to General Certificate of Secondary Education (GCSE) standard, minimum of 5 including Maths and English) or equivalent Strong working experience and knowledge of I.T. systems, including e-mail, internet and Microsoft Office applications (Word and Excel) 
• Experience of working successfully in a fast paced, high workload, customer service environment.
• Experience of Health and Safety when working on public events and awareness of Safeguarding issues and practices.
• Experience of working constructively as part of a team and ability to identify where assistance is required and using initiative to complete tasks with team members.
• Experience of rostering and supporting teams of casual staff and volunteers.
• Experience in financial systems including invoicing and processing payments, procurement and monitoring of payments.
• Experience working with ticketing systems.