Job Details

Legacy Marketing Manager

Save the Children

Latest Job
Expires in 7 days

Overview

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. 
£39,000
Per Year
Full time, Permanent
(35 Hours Per Week)
London

Key information

When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave.  We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

About the role

The Legacy Marketing Manager is responsible for the successful delivery of the legacy marketing programme, including strategy implementation, campaign execution, budget management and performance against KPIs. You will deliver multi-channel marketing campaigns that help reach new audiences, as well as unlocking the great potential we have within our committed supporter base. You'll be skilled in delivering activity that acquires, converts, stewards and retains legacy supporters to ensure sustainable future income growth. You''ll have expertise in driving legacy consideration, growing supporter value, and growing and strengthening the legacy pipeline to achieve our targets.

Working closely with the Senior Marketing Manager, the Legacy Relationship Manager, and with colleagues across the organisation, you will be accountable for achieving agreed acquisition, conversion, engagement and future income objectives for the legacy marketing programme. You will lead, manage and deliver integrated marketing campaigns, supporter journeys and supporter stewardship across paid media, direct mail, email, telemarketing and events. You'll be data-driven and supporter-led, ensuring all activity contributes to a best-in-class supporter experience that builds lifetime value.

Requirements

To be successful, it is important that you have/are:

  • Proven experience delivering legacy and/or fundraising programmes, with a track record of growing legacy pipelines, increasing conversion and maximising supporter lifetime value.
  • Strong retention marketing experience, including developing multi-channel campaigns, audience planning and supporter stewardship strategies.
  • Experience designing and optimising supporter journeys that enhance the supporter experience, deepen engagement and drive action.
  • Experience delivering integrated marketing campaigns across direct mail, email, telemarketing, SMS and digital channels, including paid search, paid social, audio, print, press and DRTV.
  • Strong analytical skills, with experience using data and insight to evaluate performance, optimise campaigns and inform decision-making.
  • Excellent project management skills, with the ability to plan, prioritise and deliver complex projects on time and within budget.
  • Experience managing external agencies and suppliers, including creative, telemarketing and fulfilment partners.
  • Experience developing compelling fundraising and marketing content and creative to drive engagement and response.
  • Experience managing campaign budgets, forecasting and reforecasting expenditure.
  • Strong numerical, critical thinking and problem-solving skills, with the ability to manage competing priorities and focus on activities that deliver the greatest impact.
  • Target driven and results focused.
  • Innovative, able to adapt to changing situations and able to apply technical and professional expertise and work effectively with others.