- This is a customer facing role, ideally suited to an operator who will lead by example and spend a significant amount of their time engaging with the team and customers.
- Responsible for the day-to-day management of the projects including the financial, commercial, people, safety, and quality performance elements of the contract.
- Comply with all ABM’s policies/procedures to ensure timely and effectively implementation.
- Ensure contractual commitments are met in accordance with contract Service Level Agreement’s / Key Performance Indicators and other requirements detailed within the contract documentation.
- Drive quality, innovation, and continuous improvement
- To be customer focused within all areas of operational activities and maximise relationships with our customers.
- Ensure the projects are staffed by fully competent trained teams, with all post holders being appropriately skilled and experienced to undertake their roles effectively, and that effective succession planning arrangements are in place.
- Deliver effective communication through competent advice, leadership and direct contribution to client management meetings, briefings, employee forums, correspondence and monthly and ad-hoc reporting, as appropriate.
- Ensuring the efficient and effective operation, of the M and E Projects delivery team with a detailed focus on growing the self-delivery element of the Business.
- Hold appropriate and up to date records.
- Monitor and manage Debt to an acceptable level.
- Develop new business and relationships.
- Achieve financial budget targets set by the Account Director.
- Compliance with and record keeping for Company ISO Quality Management Systems.
- Control and monitor the performance of the specialist service provider and sub-contractors as required.
- Minimising Company risk from a technical, financial or health and safety perspective by making appropriate checks in a timely manner.
If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at recruitment@abm.com. We're here to help!