Help make our online community a safe and supportive place by moderating forum discussions, connecting users, facilitating conversations, producing content, leading community programs and supporting our volunteers.

Location: Ideally based near one of office locations (Cardiff, Leeds, London or Manchester) but the role will primarily involve working at home.

You will form a key part of the wider online community team by:

• Moderating discussions
• Welcoming, engaging and supporting members
• Signposting members to useful resources
• Sourcing and creating new conversations and content
• Recruiting, training, managing and supporting volunteers
• Leading community programs and projects
• Escalating safeguarding concerns

For more information about the role’s responsibilities and the skills and experience required, please use the link to the job description.

Disability confident scheme

We are proud to be a charity committed to disability equality. We welcome applications from disabled people and anyone with an impairment, long-term condition, or access need. We want our colleagues to reflect the diverse communities we serve.

Scope is a Disability Confident Leader. We are committed to making sure disabled people have fair and equal access to work. As part of this, we aim to offer an interview to disabled applicants who meet the essential requirements of the role.

To be considered under our Offer an Interview Scheme (previously the Guaranteed Interview Scheme), please tick the relevant box on your application form.

If you need any adjustments or support during the recruitment process, please email recruitment@scope.org.uk.
You can also find more information about requesting adjustments for interviews on our website.

Important to know:

• You must meet all the essential requirements in the job description.
• If we receive a high number of applications for a role, we may need to prioritise interviews for disabled applicants who best meet the role criteria.

You can also find more details about asking for adjustments at interview on our website.

• Broad experience of forum or social media communities
• High level of computer literacy
• Direct experience of the barriers that society creates for disabled people
• The importance of Plain English
• Experience of creating different forms of content
• Experience of supporting and growing a community project
• Excellent written English
• Excellent reading comprehension

We welcome applications from people with lived experience of disability and from all backgrounds.