We have an exciting opportunity for a Buildings and Working Collections Operations Officer to join the team at Leicester Museums and Galleries and help deliver high standards in the management of the Service’s museum sites. The Service manages a number of museums and heritage sites across the City, including Leicester Museum and Art Gallery, Jewry Wall, King Richard III Visitor Centre and Visit Leicester, Leicester Guildhall, Abbey Pumping Station, Newarke Houses Museum.

The Service  presents a welcoming and friendly face to all museum visitors, ensuring a professional, quality experience to all who visit our sites.

We are looking for an individual who is passionate about providing excellent experience for all visitors to join our team of dedicated staff. You’ll contribute to ensuring Leicester’s museums have a safe and secure environment and works being carried out are compliant with essential regulatory standards.

For an informal discussion about this post, please contact: Bakim Dayaram. Email:  Bakim.Dayaram@leicester.gov.uk

Interview and assessment will take place on Thursday 30th April 2026.

• Be responsible for the day-to-day oversight and control of designated operational functions and activities within the allocated museum and visitor attraction and service area.
• Ensure the site: Is clean, well-presented, organised, and prepared for visitors. Maintains high-quality customer service standards and efficient housekeeping. Is opened and closed and secured at predetermined times and security standards are maintained. Is safe and secure.
• Manage, as and when required, any allocated resources.
• Review and update management practices including emergency plans and operations manuals to ensure they are clear, relevant, comprehensive, and up to date.
• Maintain records, including records for collections where applicable.

For the full job description, including the keys areas of responsibilities and accountabilities, please click the 'apply now' button. 

We’re committed to recruiting a diverse and highly-talented workforce as we continue to build a council that is fitting and representative of our great city. That’s why we’ve designed our recruitment process to put you at your ease, make you feel welcome and bring the best out of you. We’ll do all we can to make our recruitment process as fair as possible.

• Experience of financial management including monitoring and controlling budgets.
• Very good numerical skills to undertake financial management activities with accuracy.
• Good literacy and written communication skills to undertake administrative duties and write reports.
• Competent IT skills to undertake administrative tasks, operate database software and examine data, and deliver presentations at meetings and events.
• Skills in supervising and developing people.
• Detailed knowledge of the operational management of a venue or building.
• Very good understanding of the key principles of customer service in a setting like this.