You will be helping passengers with assistance requirements to and from the aircraft and around the airport, enhancing the passengers journey.

• Greet passengers always asking what help is required, explaining the process to the passenger and preparing them for check in and security.
• Assisting passengers through the check in and security process and helping them to either the boarding gate or airside waiting area.
• Ensure the collection of wheelchairs around the airport terminal and returning them to the required storage areas.
• Assisting passengers and their hand luggage on to their flight.
• Collect arriving passengers from the aircraft, or the pre immigration waiting area and take them through immigration and passport control and to the baggage hall to identify their baggage. Through His Majesty's customs to the arrivals hall.
• Complete all jobs correctly on the handheld devices.

For the full job description, including the keys areas of responsibilities and accountabilities, please click the 'apply now' button.

If you require any additional support or adjustments during the recruitment process, please do not hesitate to contact our Recruitment Department at: recruitment@abm.com. We are here to help!

• Excellent customer service skills.
• Strong written and spoken communication skills.
• A polite and professional approach.
• The ability to solve problems.
• The ability to deal tactfully with upset or angry passengers.
• Information Technology (IT) skills.

Please see the job advert for further details for the essential criteria for the Airside Pass security clearance.

For the full person specification, please click the 'apply now' button.

Disclaimer: We will be interviewing for this role as suitable applications are received and may close this role before the closing date upon a successful candidate being appointed.