A great opportunity has arisen for an experienced professional to join Pact as we continue delivering a community-based service supporting people with convictions to improve their personal and emotional wellbeing.

One-to-one support will be core to the service including building trust and undertaking activities and interventions that meet the needs of each individual.

• Provide welcoming, safe and human support to service users who access the Personal Wellbeing services ensuring service users are treated with respect, dignity and courtesy.
• Act as the family relationships expert in the Personal Wellbeing service ensuring partners refer service users requiring family relationship support.
• Maintain operational relationships with local Probation staff to manage casework requirements.
• Proactively manage a caseload of service users in line with the information contained within the referral provided by the Responsible Officer.
• Support service users in addressing their assessed needs in line with the service delivery model by motivating and promoting a service user’s belief in their ability to change.
• Conduct an assessment with all referred service users to determine the appropriate level of support required to address their needs.

For the full job description, including the key areas of responsibilities and accountabilities, please click the 'apply now' button. 

Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction.

• Experience of working with people who have multiple or complex needs with a proven track record of achieving outcomes for Service Users.
• Ability to deliver family work.
• Knowledge of safeguarding children and vulnerable adults best practice.
• The ability to use different techniques of engagement, use empathy and build rapport with others, relate well to different types of people and develop effective and supportive professional relationships with people with multiple and complex needs, while observing professional boundaries.
• Knowledge of the criminal justice system and the impacts of criminality on family and relationships.
• Experience of motivating others.
• Excellent interpersonal and advocacy skills including the ability to listen well and communicate effectively verbally and in writing.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.