Job Details

Pizza Store Manager

Haven

Overview

Join our One Great Team here at Haven as a Papa Johns Manager, where your leadership skills will ensure every guest enjoys exceptional service and great tasting pizza! 
Full time, Permanent
Black Rock Sands, Morfa Bychan, Porthmadog Gwynedd LL49 9YF

Key information

As the Papa Johns Manager, you'll be at the heart of an energetic F and B team, leading with clear direction and plenty of motivation. You'll inspire your team to hit their goals and keep up high standards by showing them how it’s done! You'll be hands-on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly. You'll also be the driving force behind fantastic guest experiences, continuously improving how we interact and solving any issues that pop up. Plus, you'll make sure everything stays safe, compliant, and on point with company policies and Papa Johns brand standards. 

About the role

  • Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.   
  • Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.   
  • Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.   
  • Resource Management: Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs.   
  • Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards.   
  • Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day-to-day running.   
    Training and Development: Support team development through ongoing training, mentoring, and creating growth opportunities.   

If you require any assistance or reasonable adjustments during the application process, please contact us at: resourcingteam@bourne-leisure.co.uk  
Diversity, equity, and inclusion are at the heart of who we are and what we do. We encourage applications from all backgrounds, communities and industries and we are ready to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be full-time, part-time or a job-share.

Requirements

  • Proven experience in roles such as Restaurant Manager, General Manager in a fast-food chain, or a similar management role within the food service industry. 
  • Strong leadership and communication skills.  
  • Exceptional customer service and problem-solving abilities.  
  • Ability to work in a fast-paced environment while maintaining attention to detail.
  • Knowledge of health and safety regulations.  
  • Strong organisational and multitasking skills.  
  • Experience in budgeting and financial management.  
  • Flexibility to work evenings, weekends, and holidays.  

We will be interviewing for this role as suitable applications are received and may close this role before the closing date upon a successful candidate being appointed.