Join Police Digital Service as a Product Manager.

You will play a pivotal role across both new capability development and the operational ‘run’ of these products, working with internal teams, suppliers and policing stakeholders to ensure services remain fit-for-purpose, well governed and responsive to customer needs.

This is a remote role with some national travel required to attend meetings.

• Develop and maintain the product strategy for Microsoft 365, Modern Workplace, End User Compute and affiliated enterprise products, aligned to Police Digital Services (PDS) objectives, customer needs, governance expectations, budgets and technology roadmaps.
• Oversee a secure, scalable and well governed multi-customer Microsoft 365 tenant environment, including associated End User Compute provision, ensuring services can adapt to future increases in customer demand while balancing shared standards, controls and service expectations.
• Manage collaboration, productivity, workplace and device-related services across the M365 ecosystem, working with technical, security and service teams to ensure capabilities are configured, adopted, supported and continually improved.
• Manage affiliated business products such as corporate Human Resources, Finance and travel management systems, ensuring services remain fit-for-purpose, integrated where appropriate and aligned to policy, supplier obligations and operational needs.
• Define, prioritise and maintain product roadmaps and backlogs, taking account of risk, demand growth, service improvement, technical dependencies, licensing, capacity planning and delivery constraints.
• Monitor service performance, usage, adoption, feedback and demand trends to identify improvements, remove scaling constraints and ensure products continue to meet stakeholder needs.

For the full job description, including the key areas of responsibilities and accountabilities, please click the 'apply now' button. 

We are committed to equal opportunity for all and will not discriminate on any grounds. We encourage applications from people from the widest possible span of experience. We particularly welcome applications from Black, Asian and Minority Ethnic (BAME) candidates and people with disabilities.

• Significant experience as a Product Manager, Product Owner or product leader for enterprise technology services, ideally including Microsoft 365, Modern Workplace, End User Compute, collaboration platforms or shared enterprise applications.
• Experience managing products or services delivered across multiple customer groups, balancing shared platform standards, customer-specific requirements, governance controls and service expectations.
• Experience managing or working with enterprise business systems such as Human Resources (HR), Finance, travel management or similar supplier-managed / SaaS corporate platforms.
• Strong analytical and problem-solving skills, able to assess service performance, user needs, data, risk and dependencies to support evidence-based product decisions.
• Able to manage competing priorities, customer demand and delivery dependencies while maintaining focus on agreed outcomes, deadlines, quality and value for money.

Please note, we may choose to close the advert early if we receive a high volume of applications for this role so please endeavour to to complete your application as soon as possible.