Job Details
Resource Planning Officer
AQA
Latest Job
Expires in 7 days
Overview
At AQA, we’re committed to advancing education and we’re committed to our people. As the largest provider of academic qualifications in the UK, we mark over 10 million exam papers each year and it’s our people who make this happen.
£24,000 to 1£26,500
Per year
Full time, Temporary
(35 hours per week)
Hybrid Working – min 2 days per office per week
Office based on the University of Manchester campus, (Devas St, Manchester M15 6EX)
Key information
You’ll play a key part in helping AQA advance education by supporting teachers and students to reach their potential. The Resource Planning Officer role gives you the chance to use your planning skills to shape a smooth, positive experience for every customer who contacts us.
About the role
You’ll support smart, forward-thinking decisions by forecasting demand, planning capacity and ensuring the right people are in the right place at the right time. Your work helps advisers deliver a great customer experience and ensures learners of all abilities receive the support they need.
AQA is an equal opportunities employer and welcomes applications from all sections of the community regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique.
Requirements
You’ll thrive here if you enjoy solving problems, working with data and supporting colleagues. We’re looking for:
- Experience in resource planning or workforce management
- Strong analytical and communication skills
- Confidence using Excel and workforce management tools
- Ability to adapt in a fast-paced environment
- A proactive approach and good attention to detail.