The role of Retail Coordinator is crucial to the smooth and efficient operation of The Children’s Trust retail head office function. You will be responsible for coordinating and running the administration and compliance needs required for a disperse network of charity shops, including being the gatekeeper for the Chariot Electronic Point of Sale (EPOS) system, Retail Gift Aid and New bought in goods, supporting the supply and distribution of stock; shop supplies, and associated stakeholder relationships.

• Manage the Retail Electronic Point of Sale (EPOS) till and Head office systems to maximise functionality to drive sales and promotions, create reports to support analysis of shops performance. 
• Support the Retail Sales Manager to manage generation and distribution of stock, including preparing documentation for van deliveries and collections to meet both shops, customer and donor requirements.  
• Support sales promotions by printing and issuing guidelines and promotional materials for fundraising events and seasonal changes across the chain of shops. 
• Maintain key internal and external stakeholder relationships including Retail Gift Aid donors, corporate supporters and internal support teams, ensuring that an efficient and compliant service is maintained.  
• Manage the shared retail email inboxes acting on requests, leading on responses or signposting and or escalating as required to ensure that the retail supporter journey is optimised and relationships are managed holistically.  
• Support communications to shops including posting updates onto Retail Teams Sharepoint. 
• Support stock holding and distribution of shop supplies including ordering products using Access Purchase orders. 
• Support the Retail Management Team to build a positive team culture across the retail team and wider cross directorate collaboration to deliver the voluntary income strategy.  

We are able to provide a hybrid working arrangement for this role. You will spend 60% of the time based on site in the office. This is a non contractual informal arrangement; you must be flexible and may be asked to change days to come into the office.  

For the full job description, including the keys areas of responsibilities and accountabilities, please click the 'apply now' button. 

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all.  We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

• Have an Enhanced with Child Barred List Disclosure and Barring Service (DBS) check. 
• Educated to General Certificate of Secondary Education (GCSE) grades A to C or Scottish Standard grades.
• Training to City and Guilds, basic level. National Vocational Qualification Level two or equivalent experience in comparable role.
• Commitment to the vision and values of The Children’s Trust.
• Flexible and have a 'can do' attitude to competing commitments in workload.
• Highly motivated and reliable. 
• Ability to cope working in a demanding environment.
• Comprehensive understanding of budgeting, interpretation of financial information and analysis.
• Ability to work on own initiative with a willingness to research, test and learn new systems. 

For the full person specification, please click the 'apply now' button. 

Disclaimer: We will be interviewing for this role as suitable applications are received and may close this role before the closing date upon a successful candidate being appointed.