We are recruiting for a Retail Supervisor to work four days a week at Tate Modern and Tate Britain.

• Support the daily running of retail operations, empowering and motivating the retail teams under the direction of the Retail Leadership Team
• Providing exceptional customer experience by building rapport, engaging with our customers and responding to their needs; leading from the front to ensure our teams are doing the same
• Maintaining a real focus of retail standards within the shops
• You must be able to consistently work weekends, morning and evening shifts, as well as holidays
• The role involves working delivery shifts that includes unloading, moving and unpacking stock

We want our workforce to be more representative of all sections of society at all levels in the organisation. The range of perspectives and experience diversity brings is an asset to our organisation and we want to create an inclusive, welcoming environment for visitors, artists and all those who work at Tate. Tate expects all employees to contribute to this aim as part of their role.

• You have experience as a retail supervisor, line management and motivating teams
• You have experience of working with Key Performance Indicators
• You have excellent communication and collaboration skills and you excel when working as part of a team
• You are passionate about providing an exceptional customer experience, you can engage with a diverse audience and use your initiative to deliver results
• You are curious. You will find time to learn about our products, visitors and processes – using your knowledge to support your team and engage customers
• You want to work in a shop that looks it’s best and you will take pride in maintaining high retail standards
• You have experience of working and cashing up a till and can confidently and accurately handle money

Where vacancies attract large volumes of applicants, we reserve the right to close this vacancy early. Therefore, if you are interested, please try to submit your application as early as possible.