Are you passionate about people and housing? You could be the perfect fit for our Safe Neighbourhoods Officer role at The Guinness Partnership. This is a full time, 35 hours per week, permanent role covering locations across Greater Manchester. This role is agile‑based, enabling flexible, collaborative working to support our residents.

The overall purpose of the role is to keep homes and communities safe from harm by delivering preventative plans to tackle Anti-Social Behaviour (ASB).

• Identify and deliver Anti-Social Behaviour prevention (ASB) projects across communities to reduce Anti-Social Behaviour prevention incidents to keep both customers and communities free from harm, providing the highest level of customer service in line with Guinness Customer Service Standards.
• Build local partnerships across Local Authorities (LA) and external agencies to deliver prevention projects.
• Build excellent working relationships with local agencies and neighbourhood policing.
• Ensure Local Authorities Legal powers are fully utilised to keep customers free from harm.
• Effectively represent Guinness and attend court for Anti-Social Behaviour prevention legal cases, this includes possession and injunctions, using knowledge of full landlord legal powers.
• Provide a mediation service to reduce Anti-Social Behaviour prevention between individual neighbours.

For the full job description, including the key areas of responsibilities and accountabilities, please click the 'apply now' button.

The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

• Demonstrable victim centred, non-judgmental approach to case management.
• Excellent customer service delivery, demonstrating good communication and interpersonal skills.
• Highly self-motivated with the ability to plan and work effectively without high levels of supervision.
• Strong Anti-Social Behaviour legal knowledge.
• Experience of working with and engaging external agencies.
• Strong investigation skills and good understanding of case management.
• Experience of working in a climate of legislative and organisational change.
• Proven problem-solving and decision-making skills.
• Educated to Level 2, C plus or 9 to 4 General Certificate of Secondary Education (GCSE) or equivalent or higher.