At the heart of London, our museum is a meeting place for stories - past, present, and future. We are here to enrich understanding and appreciation of the city and all its people, offering a home where the extraordinary and the everyday collide.

In the Senior Events Manager role you’ll be part of a team that ensures every visitor feels welcome, every event runs seamlessly, and every corner of the museum hums with life. Here, Grit and Glitter guide everything we do: the depth, texture, and authenticity of the city’s stories, alongside moments of surprise, delight, and magic.

As events operate across a seven-day schedule, flexibility is essential and working hours will regularly include early mornings, evenings, weekends, and occasional overnight shifts in support of event delivery and operational requirements. 

Location: London Museum Smithfield; London Museum Docklands; London Museum Spaces (London Wall)

• Lead the planning and delivery of a wide portfolio of events, including commercial hires, stakeholder events, and public programmes, from concept to delivery and beyond.
• Ensure each event delivers an exceptional guest experience, fully aligned with the museum’s brand, values, and standards.
• Work closely with internal departments and external partners to ensure smooth delivery within a live museum environment.
• Maintain operational standards, processes, and procedures for event delivery.
• Contribute to and uphold a robust operating framework, ensuring all procedures - from inquiry to post-event review - are clear, fit for purpose, and monitored.
• Accountable for leading on the safety and security during event planning stages, adding value to the standard procedural risk assessment requirements in regards to each event, as each will be unique and bespoke.
• Line manage, motivate, coach and support your Event Managers; providing clear leadership, development, and performance management, in line with the museum’s Line Manager Standards and Behaviours.

For the full job description, including the key areas of responsibilities and accountabilities, please click the 'apply now' button.

London Museum is committed to being an equitable and inclusive employer, and to becoming representative of the diversity of London. We particularly welcome applications from people from Global Majority backgrounds, who are currently under-represented in our organisation.

We also welcome applications from disabled people, as we’re a Disability Confident Leader and are committed to recruiting, retaining and developing disabled people.

• Significant experience of delivering complex and high-profile unique events within a high profile public facing venue.
• Demonstratable knowledge and experience of embedding excellent health and safety practices into a team.
• Proven experience in effectively leading and developing operational teams, with a focus on fostering a culture of empowerment, coaching, and continuous growth, enabling team members to take ownership and excel in their roles.
• A confident and diplomatic communicator, comfortable with managing both internal and external stakeholders.
• Strong organisational skills with the ability to effectively prioritise work, managing multiple projects and deadlines.
• Ability to diagnose and resolve issues quickly and confidently in live, high-pressured environments, successfully adapting to new situations.