Job Details

As Shop Manager of Scope’s Lancaster shop, you will have the autonomy to run the shop with creativity and flair. In this role, you will lead a team of paid colleagues and volunteers, offering clear guidance, encouragement, and development. Using your experience and management skills, you will help grow sales while making sure every customer and donor enjoys a welcoming and inclusive shop experience.

This is a full time permanent role working thirty five hours per week on a five days out of seven days rota pattern. You will be required to work on some weekends and Bank Holidays.

• Ensure shop sales performance is maximised, actively seeking ways to improve the shop’s performance on a continuous basis.
• Manage all aspects of stock collection and preparation; ensuring that stock processing levels are sufficient to achieve required shop floor density, encouraging stock donations at all times. Also, supporting our online selling with identifying suitable items and listing on online selling platforms.
• Recruit, manage and develop paid colleagues and volunteers within Scope’s Human Resources (HR) and operational policies and procedures and build a strong team.
• Work collaboratively with the Assistant Shop Manager.

For the full job description, including the keys areas of responsibilities and accountabilities, please click the 'apply now' button.

As a Disability Confident Leader, we promise to offer an interview to all disabled applicants who declare a disability on the application form and also meet the essential criteria in the person specification. If you need any changes or support during the recruitment process, please email at: recruitment@scope.org.uk.

• Previous managerial experience ideally in retail or charity shops as a Supervisor or Assistant Manager or Retail Shop Manager.
• Commercially aware and able to spot opportunities.
• Be able to lead and support people.
• Customer focused, with a can do attitude.
• A team player with strong work ethic.
• Accurate and detail oriented.
• Have Information Technology (IT) literate and numeracy skills.

For the full person specification, please click the 'apply now' button.

Please note that successful candidates will be subject to an enhanced Disclosure and Barring Service (DBS) check.

In line with UK legislation, we are only able to accept applications from individuals aged eighteen and over. This is because the role may involve working alone in the shop at times.

Disclaimer: We will be interviewing for this role as suitable applications are received and may close this role before the closing date upon a successful candidate being appointed.