Job Details

Shop Manager

Scope

Latest Job
Expires in 14 days

Overview

Make a real difference to the lives of disabled people.
£27,172
per year, including a market supplement
Full time, Permanent
(35 hours per week, 5 days out of 7)
84 The Broadway, London, SW19 1RH

Key information

As Shop Manager of Scope’s Wimbledon shop, you’ll have the autonomy to run the shop with creativity and flair. Every day is different.

In this role, you’ll lead a team of paid colleagues and volunteers, offering clear guidance, encouragement, and development. Using your experience and management skills, you’ll help grow sales while making sure every customer and donor enjoys a welcoming and inclusive shop experience.

Scope shops are open every day. Some weekend and Bank Holiday cover is needed.

About the role

  • Actively promote Scope and its services within the community.
  • Support disabled customers, volunteers and staff by creating an inclusive environment to shop, volunteer and work.
  • Make sure the shop makes a significant profit to support Scope’s work.
  • Lead the team to deliver excellent customer service.
  • Keep the shop safe, clean, and welcoming to customers.
  • Hands on approach to managing the shop operations including the staff and volunteer team.


For the full job description, including the key areas of responsibilities and accountabilities, please click the 'apply now' button. 


We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Requirements

  • Previous experience as either a Retail Shop Manager, Assistant Manager, or a Supervisor looking to step up, ideally in retail or charity shops.
  • A genuine interest in, or passion for in fashion.
  • Experience working in a target-driven environment, with a focus on achieving sales or performance goals.
  • Experience of working in a fast paced environment.
  • Able to apply commercial acumen to drive sales.