Job Details

Support Service Worker - Permanent

Thirteen Group

Expires in 9 days

Overview

Thirteen Group is on the lookout for a part time Support Service Worker to join our young parents supported housing service at Anna Court, Hartlepool.
£23,593.21
Per year pro rata for part time hours plus Sunday and Bank Holiday enhancements.
Part time, Permanent
(33 Hours per week including some weekend and Bank Holiday shifts.)
Tees Valley Region

Key information

We offer support for young people and young parents aged sixteen to twenty five who are living in their own rented home and need some extra assistance to help them manage. Anna Court has six flats along with a range of communal facilities, and you’ll be based in the office right at the heart of this scheme.

This role is a thirty three hours per week position. Across a three week rota, you'll cover our operating hours of 9am to 10pm on weekdays and 10am to 8pm on weekends. You’ll work one in three weekends, but you’ll be compensated with Thursday and Friday off before your weekend shift. There will also be an expectation to work some bank holidays.

About the role

  • Work with customers to develop support plans which can include help with positive parenting, tenancy support, crisis prevention, money management, and being a good tenant and neighbour.
  • Provide support to our customers in a flexible and person centred way. You’ll identify their goals through individual support plans.
  • Offer support to young families support to be able to live more independently.
  • Run activities such as money management and budgeting, cooking, as well as indoor and outdoor games and hosting residents’ meetings. We’ll give you the creative freedom to provide positive outcomes for our customers.
  • You'll have the opportunity to pick up additional hours on a relief basis. By working across other supported housing schemes, you'll gain insight into other parts of the business and create strong working relationships across teams.

For the full job description, including the keys areas of responsibilities and accountabilities, please click the 'apply now' button.

If you would like to talk more about the role, please contact Natalie Rae, Specialist Housing Team Leader on: 07889 068023 for an informal discussion.

Requirements

  • Experience of supporting vulnerable client groups, along with a good understanding of adult and child safeguarding and the complexities that it might bring.
  • Able to prioritise your workload and supportive in a non judgmental way.
  • Emotional resilience and the ability to deal constructively with challenging behaviour.
  • This role involves lone working, so you’ll be able to thrive in your own environment, as well as part of a team.

For the full person specification, please click the 'apply now' button.

Disclaimer: We will be interviewing for this role as suitable applications are received and may close this role before the closing date upon a successful candidate being appointed.