Job Details

Supporter Engagement and Giving Manager

Walk Wheel Cycle Trust

Overview

We are looking to recruit a Supporter Engagement and Giving Manager to join our team.
£42,323
Per year.
Full time, Hybrid, Permanent
(37.5 Hours per week.)
Bristol

Key information

You will lead the work to grow our donor community, managing a team of officers to deliver appeals, campaigns and stewardship activity. You will also look for new ways to connect with supporters and increase engagement across multiple communication channels.

You will be working at our office in Bristol with the flexibility to work from home.

Although this is a full time role, we are happy to talk about flexible working options.

About the role

  • Lead the team of four officers to deliver the planned programme of work.
  • Foster a team culture of continuous learning and provide opportunities for growth and development.
  • Build relationships with colleagues across the organisation to maximise opportunities including liaising with project delivery teams.
  • Work with others to develop and manage processes to deliver insights enabling good data driven decision making.
  • Driven by insight, deliver products and promotions across the year to both cold and warm audiences to maximise engagement, income and lifetime value including digital adverts, telephone campaigns, appeals and raffle.
  • Manage emails to donors and subscribers ensuring communications are timely and engaging.

For the full job description, including the keys areas of responsibilities and accountabilities, please click the 'apply now' button.

We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community. Adjustments are available throughout the application process.

Requirements

We are looking for someone who has experience and understanding in the areas listed below. You do not need to meet every requirement. If you feel you would be a good fit, we would definitely encourage you to apply. 

  • Strong experience in managing a giving programme using both direct mail and digital channels. 
  • Experience in managing staff and supporting their development. 
  • A proven track record of creating and delivering fundraising campaigns. 
  • Good understanding of fundraising principles, including donor engagement, recruitment, and retention.

For the full person specification, please click the 'apply now' button.

Disclaimer: We will be interviewing for this role as suitable applications are received and may close this role before the closing date upon a successful candidate being appointed.