We’re now seeking a Technical Administrator (ATO) to provide technical, administrative and project support for fixed and mobile telecommunications for the Private Finance Initiative (PFI) contract team and end users. The Technical Administrator role has ownership of  daily support for all telephony enquiries and changes attached to the site estate, as well as the organisation and overall management of all incoming requests.

This role requires a minimum level of security clearance and may also require a higher level of National Security Vetting. You should be aware that certain levels of clearance or specific projects and or sites have UK residency requirements; and any dual or multiple nationalities must be declared. Any persons who do not fulfil these residency requirements may be unable to obtain the required level of clearance and would not be eligible to undertake this role.

In the Technical Administrator role, you will: 

• Provide agreed and contractual telecoms services to Northwood HQ end users including ordering fixed lines, mobiles, tablets, broadband services and smart numbers.
• Provide monthly bill summaries relating to ordered or ceased numbers and telecom services.
• Proactively engage and act as the focal point for customer enquiries on all aspects of the services provided, including major telecoms upgrade projects.
• Provide a primary point of contact for the on-site activities of all contracted Public Telecommunication Operators (PTOs).
• Provide a management and control service for Authority mobile telephones and telecom services.

For the full job description, including the key areas of responsibilities and accountabilities, please click the 'apply now' button. 

We thrive through embracing differences, whether they be social backgrounds, ethnicity, disability, gender identity or expression, age, religion, sexual orientation and any other protected characteristic – we know that diversity opens a rich potential for new ways of thinking, helping us to build successful and high-performing teams. We call it Naturally Skanska.

• A proven administrator with Microsoft Office skills, including Word, Excel and Access with the ability to confidently use intermediate formulas and standardise forms and templates.
• Excellent communication skills.
• Good organisation and time management skills.
• Confident, proactive, methodical and accurate.
• All-round IT skills with an aptitude to learn quickly and develop new methodologies. 
• Experience of working on a one-to-one basis and in team working situations.

We encourage you to apply as early as possible, as the closing date may be subject to change.