Job Details

Technical Manager

The Glasshouse International Centre for Music

Overview

Works mainly in conjunction with: Technical team, Programming Teams, Operational Teams, Freelance Technical Staff, Touring Productions, Artists, External contractors, Internal Staff and External Contractors and Production teams 
 £41,407
Per year
Full time, Temporary
(36 hours per week.  Fixed Term Contract, as soon as possible to 30 September 2026)
The Glasshouse International Centre for Music, Gateshead

Key information

To lead the Technical Team, ensuring high technical standards for all events and shows at The Glasshouse International Centre for Music.


About the role

Lead the Technical Team  

  • Oversee successful delivery of Technical Production aspects of all events 
  • Manage team goals and objectives, to ensure high professional and technical standards are met across the team 
  • Inspire, motivate, and encourage the Technical Team
  • Strategic planning with the Head of Technical (Capital Projects) to ensure continued flexibility to deliver the staffing and resources for all events 

Management

  • Line manage Senior Production Manager, Senior Technicians & Technical Co-Ordinator
  • Ensure the right support and technical systems are in place for reporting staff to work to the best of their ability
  • Conduct regular 1-2-1 meetings and PDR/Appraisals with reporting team members 
  • Lead any performance reviews and disciplinary proceedings of reporting team members

Operations

  • Provide support to the team as required to ensure the successful delivery of Technical Production aspects of all events
  • Develop team goals and objectives, to ensure high professional and technical standards are met across the team
  • Work strategically with the Head of Technical (Capital Projects), Senior Technician (Staffing) and Senior Production Manager to ensure continued flexibility to deliver the staffing and resources for all events
  • Work directly on events, shows and rehearsals as part of the Technical Production teams as required

At The Glasshouse, we encourage a working environment that’s welcoming, inclusive, and diverse. Different backgrounds, views and experiences are valued so everyone can be themselves. 

Our venue and programmes are for everyone, so we want to make sure this opportunity is available to everyone, no matter your background or the challenges you’ve faced.

For example, we would love to hear from you if you: 

  • Are D/deaf. Have a disability, learning difficulty or significant long -term health condition which affects your daily life
  • Describe yourself as neurodiverse (this might include dyslexia, dyspraxia, dyscalculia, ADHD, autistic spectrum, and others) 
  • Grew up in a family receiving Universal Credit or state benefits
  • Have ever lived in council or social housing or been on the housing register
  • Have ever lived in sheltered accommodation or experienced homelessness
  • Experienced being in care at any point in your life
  • Have been a refugee or asylum seeker
  • Are from the African, South, East and South–East Asian, Middle East, Latinx or North African diaspora, or have experienced racism 
  • These are some common examples of challenging circumstances but there may be others.  Everyone is welcome to apply. 
  • We do not discriminate because of race, colour, religion, gender or gender identity, sexual orientation or expression, age, disability or any other protected characteristic as outlined in the Equality Act 2010. 


Requirements

Essential: 

  • Knowledge of technical operations for live events, gained through either at least three years professional experience working in venues or external sites (with a capacity of at least 400 seats)  
  • Proven experience of high competence in one or more of the following disciplines: lighting, audio, audio visual, Health and Safety, production management, stage management 
  • Ability to read and implement technical layout plans 
  • Developed IT skills and ability to assimilate new technology and software 
  • In depth knowledge of Health and Safety Legislation and safe working practices including noise at work and working at height 
  • Experience of safe operation of flying systems, including basic rigging knowledge and experience of operating motor chain hoists, with ability to read rigging plans 
  • Line management and motivation of multi-disciplined technical staff (permanent and freelance/casuals),  
  • An organised yet flexible approach and ability to work to tight deadlines whilst remaining calm under pressure 
  • Demonstrable ability to work as a team and under your own initiative 
  • Excellent attention to detail 
  • Good written and verbal communication skills, with the ability to talk to people on their own level and to create good relationships within the team and with other departments 
  • Ability to be creative and resourceful in problem-solving 
  • Willingness to work flexibly across a 7 day-a-week rota to include evenings, weekend and bank holidays 
  • This role involves regular manual handling of items of up to 20kg, standing for prolonged periods, and operating machinery that requires manual dexterity. We are committed to supporting applicants with disabilities and will make reasonable adjustments to enable individuals to perform these tasks