Our Control Room team are often the first point of call for people who are experiencing problems on our highway network and using an extensive network of  Closed Circuit Television (CCTV) cameras they act as first responders to incidents ranging from breakdowns, accidents, things falling from vehicles, people or animals on the roads to severe weather, we have to be ready to respond to anything and everything using our Urban Traffic Control (UTC) systems to actively change traffic control strategies in real time to get the roads moving again. At the same time, we try to influence driver behaviour by broadcasting travel information to the public via social media and our dynamic roadside signs. Not only is our Control Room our eyes and ears on our road, but our Control Room team also monitors hundreds of assets constantly, responding to faulty equipment and coordinating teams of engineers and contractors to ensure that our highway network is working as efficiently as possible. It’s safe to say that no two days are alike at Area Traffic Control!   

• Working in a small team under the direction of a team leader, you’ll be working with the emergency services, local bus operators, maintenance engineers, utility companies and external contractors, as well as frequent contact with members of the public.  
• You’ll use CCTV cameras to monitor the highway network and identifying problems and change traffic signal strategies reduce the impact of incidents and roadworks. 
• Making use of Intelligent Transport Systems to influence traffic flow, you’ll mobilise response teams to react to incidents and disseminate information to road users via social media and roadside signs. 
• You’ll co-ordinate maintenance operations, answer phone calls and emails from stakeholders and travel to sites to inspect traffic signals and meet with members of the public and contractors

We’re committed to recruiting a diverse and highly-talented workforce as we continue to build a council that is fitting and representative of our great city. That’s why we’ve designed our recruitment process to put you at your ease, make you feel welcome and bring the best out of you. We’ll do all we can to make our recruitment process as fair as possible. To help you with your application, take a look at the ‘our approach to recruitment’ page.

• You’ll have strong administration experience with the ability to follow procedures and making appropriate decisions in a fast-paced environment. 
• Positive, committed with proficient IT skills and excellent communication skills, you’ll be able to work calmly under pressure. With the ability to think logically and methodically, you’ll be able to apply sound judgement when dealing with difficult situations. 
• You’ll be able to communicate clearly and concisely with members of the public, external contractors and clients as well as internal colleagues. If you take ownership of your work, show passion for what you do, work effectively in a team, and demonstrate integrity in how you do it – then you’ll be a great fit for our organisation.

We will be interviewing for this role as suitable applications are received and may close this role before the closing date upon a successful candidate being appointed.