Job Details

This is a development role where you will learn the key skills and knowledge base required to work independently as a Mobility and Driving Advisor. You will undertake a comprehensive training programme to be able to carry out holistic face to face mobility assessments with our beneficiaries, in relation to vehicle and adaptation requirements and prepare detailed assessment reports to support charitable funding decisions.

You will act as a representative of the Motability Foundation, ensuring that clients are handled professionally, efficiently and sensitively, working to the highest standards of customer service.

You will be based four days on the road and one day per week will be home based. Occasional travel to our office in Harlow, Essex is required.

• Gain the skills required to become competent in conducting independent driver and passenger mobility assessments. This will involve assessing physical and cognitive abilities to recommend the most appropriate solution in terms of the driving task, driver controls, vehicle access and egress and equipment stowage to enable beneficiaries to utilise the vehicle and gain independence.
• Working with and learning from our existing Mobility and Driving Advisors, drawing on their wealth of knowledge and experience.
• Delivering excellent customer service both internally and externally.
• Organising and prioritising workloads to ensure deadlines are met and best practice is followed.
• Developing an in depth knowledge of a range of mobility solutions and adaptions including their functions and limitations.
• Developing an in depth knowledge of medical conditions and how these affect mobility and the use of vehicles.

For the full job description, including the keys areas of responsibilities and accountabilities, please click the 'apply now' button.

As a Disability Confident Leader, we have committed to ensuring that disabled people and those with long term health conditions have the opportunities to fulfil their potential. We want to ensure everyone has the opportunity to perform their best when interviewing and when working with us, so if you require any reasonable adjustments that would make you more comfortable, please let us know so that we can do our best to support you.

• Experience as an Approved Driving Instructor.
• Educated to General Certificate of Secondary Education (GCSE) standard in Mathematics and English.
• Experience in a training environment or current technical knowledge of mobility solutions.
• Previous experience in a customer focused environment.
• Working knowledge of Microsoft office suite, including Word, Excel, and Outlook.
• Full clean UK driving licence.
• Excellent communication skills, both oral and written.
• Confidence to deal positively with challenges that are presented.
• A can do attitude.

For the full person specification, please click the 'apply now' button.

Disclaimer: We will be interviewing for this role as suitable applications are received and may close this role before the closing date upon a successful candidate being appointed.