Are you ready to take ownership of PM operations and keep our operation running smoothly and compliantly?

Do you thrive in a fast‑paced environment where supporting drivers, managing live routes, and solving problems in real time is all in a day’s work? If so, we want to hear from you!

Join us as our Transport Administrator, based in our Harlow depot for our customer Restoration Hardware. This is a great opportunity to support in continuity of standards, timely communication, and proactive problem resolution across our site.

What you’ll do on a typical day:

• Provide comprehensive driver and operational support, including live route monitoring, performance oversight, full driver debriefs, and identification of safety, vehicle, and housekeeping concerns
• Manage PM workflow and operational priorities, ensuring smooth running of site activities and timely communication across drivers, management, clients, and third parties
• Maintain accurate administrative, compliance, and operational records, including spreadsheets, trackers, vehicle documentation (MOT, repairs, inspections), and warehouse/inventory logs
• Conduct initial investigations into service failures, incidents, and discrepancies, raising and managing insurance cases with evidence submission and follow‑up
• Support planning and operational continuity by managing inboxes, updating route instructions, monitoring stock levels (PPE, uniforms, supplies), and initiating replenishments

GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees.  We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.

We will be interviewing for this role as suitable applications are received and may close this role before the closing date upon a successful candidate being appointed.

What you need to succeed at GXO:

• Highly organised and structured in managing workload, ensuring tasks are prioritised and completed efficiently
• Calm, composed, and solutions‑focused when working under pressure or facing unexpected challenges
• Proactive and self‑sufficient, with the ability to work independently and make sound decisions
• Positive, team‑oriented, and supportive, contributing to a collaborative and motivated working environment
• Professional, consistent, and fair when interacting with drivers, taking ownership of responsibilities and following tasks through to completion
• Knowledge in vehicle compliance, transport compliance, route planning (beneficial)