Job Details

At our Southampton rehoming centre, we provide onsite accommodation for pets in our care 24/7.   
The centre has facilities to care for dogs and cats, as well as a specialised area for kittens.  
 
Our Volunteer Coordinators recruit and support our amazing volunteers in the local area, promote the benefits of volunteering and raise the awareness of our centre and Blue Cross.   

As a Volunteer Coordinator you will be responsible for recruiting and supporting a diverse team of volunteers. Working closely with the Centre Manager and Assistant Managers, you will ensure our volunteers who undertake a diverse range of roles, are fully integrated into the team, ensuring the team welcome and collaborate with these wonderful people.   
 
In addition to this, you will be building relationships with local communities and partners, promoting the benefits of volunteering to provide more targeted support. 
 
This role works on a 2-week rota.  
Week 1 - Monday, Wednesday, Thursday. 
Week 2 – Tuesday, Thursday.  
 
There may be some flexibility around working days, along some ad hoc weekend working.   
 
At our Southampton rehoming centre, we provide onsite accommodation for pets in our care 24/7. Overnight shifts are usually undertaken by team members who live on site. Occasionally you will be expected to carry out night checks when the resident team members are either not working or away for a period of time. 
 
If you excel in an environment where you can see the difference you make every day, then this is the role for you. Interested? Then apply and let’s work together to see if this is the role for you. 

Our commitment to diversity and inclusion

At Blue Cross, we want you to feel that you belong, without the need to hide any part of who you are. Diversity and inclusion at Blue Cross means creating a workplace where all people, regardless of gender, race, sexual orientation, religion, nation or country of origin, disability, age, and socioeconomic backgrounds are welcome, respected, supported, and have access to equal opportunities.  

We are working hard to reflect the world we live in and the communities we serve at every level of our organisation. As much as we have made positive advances, we consider diversity and inclusion to be a work in progress – a continual commitment that remains a priority for all of us. 

Disability Confident Employer. 

You will be an excellent communicator with strong interpersonal skills and the ability to actively promote to a range of external stakeholders the work of Blue Cross and the benefits of volunteering. You will be a self-motivated individual with a focused, creative, and forward-thinking approach to volunteering and will enjoy the opportunity to be involved in a range of local volunteering events and national initiatives. 
 
With the ability to work collaboratively and effectively with people at all levels, you will have a passion for ensuring that volunteers have the right opportunities to thrive in their roles.  
 
You will be organised, flexible and analytical in the way you work, and you will enjoy working to targets and managing a diverse team of volunteers. With an approachable and supportive manner, you will be able to offer guidance and advice and will have the confidence to deal with volunteer situations should they arise and be able to offer pragmatic solutions. 
 
You will know what it is like to work in an emotionally charged environment and have excellent ‘bounce back ability’ and resilience. In addition, you will be emotionally intelligent, showing empathy and knowing how to support volunteers and your colleagues. 
 

• Working with and relationship building with a range of stakeholders. 
• Demonstrable experience of supervision or management of volunteers or colleagues. 
• High standards of verbal and written communication. 
• Previous experience in working in a client focused environment where delivering a high level of customer satisfaction is the norm. 
• Strong organisational, administration and analytical skills, including use of computerised systems. 
• An awareness of health and safety legislation. 
• Current full driving licence. 
• Ability to demonstrate, understanding and apply our Blue Cross values