Job Details

Workforce System Administrator

SeeAbility

Expires in 6 days

Overview

At SeeAbility, you'll be joining a passionate and supportive team committed to making a real difference to people's lives.
£30,000
Per year
Full time, Permanent
(37.5 hours per week)
Leatherhead

Key information

This is an opportunity to play a key leadership role, contribute immediately and help shape the future of our fundraising and engagement activities.

Disability Confident Employer

About the role

  • Administer and maintain Deputy user records, locations, areas, roles, access permissions and system settings.
  • Support the creation, maintenance and monitoring of roster templates across services, helping managers build compliant and cost-effective rotas.
  • Provide responsive support to managers and colleagues, troubleshooting day-to-day system queries and escalating technical issues where required.
  • Support in maintaining accurate configuration for contracted hours, working patterns, pay rules, overtime, leave, sickness, training requirements and compliance checks.
  • Support integrations and data flows between Deputy and SeeAbility systems, including Cascade, payroll, recruitment, agency and reporting systems where applicable.
  • Work with Operations colleagues to improve consistency of rostering practice across residential, supported living and specialist services.
  • Support system testing, user acceptance testing, change requests, release updates and implementation activity during the build and roll out of Deputy.
  • Help develop guidance, training materials and communications for new starters, managers, digital champions and colleagues who are less confident with technology.
  • Promote accessibility and safe use of the system across SeeAbility.

Requirements

What you'll bring

  • Experience of administering a workforce management, rostering, HR, payroll or similar business system.
  • Strong attention to detail and confidence working with employee, rota and reporting data.
  • Good problem-solving skills, with the ability to diagnose issues, identify practical solutions and explain them clearly to others.
  • Confidence supporting system users with different levels of digital confidence, including frontline colleagues and managers.
  • Good understanding of data governance, permissions, confidentiality and the importance of accurate audit trails.
  • Ability to work collaboratively with Operations, HR, Payroll, Finance and IT colleagues.
  • Strong written and verbal communication skills.
  • A commitment to SeeAbility’s values.