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Annual reports

2019 highlights

  • We transferred our regulated and day services to a new provider.
  • We sold our old central London head office and moved into a new fully accessible office in Stratford, East London.
  • We introduced a new impact framework for each of our strategic areas after listening to customers, stakeholders and businesses.
  • We put the everyday experiences of disabled people at the heart of everything we do.
  • We completed the first year of Our Lives, Our Journey, our pioneering longitudinal research study, which tracks disabled people’s experiences over five years.
  • We launched a new helpline in Leeds, aimed at answering 60 per cent more enquiries.
  • We opened our first furniture and electrical shops in Doncaster and Northampton.
  • Our donor recruitment increased to 55,150 new individual givers.
  • Our total income: £54.5 million.
  • Our total expenditure: £53.1 million. Including £15.4 million charitable expenditure and £36.9 million on raising funds.

Everyday Equality

Our five-year strategy, 'Everyday Equality', is our bold manifesto that sets out how we will drive social change through innovation, partnerships, awareness, and influence.

We continue to support disabled people to:

  • get the best start in life
  • live the lives they choose
  • be financially secure

Improving the lives of disabled people

While Scope has been getting in better shape than ever to tackle the challenges of the future, we have continued to deliver on services, influencing and fundraising.

Our services

  • We reached over 2.1 million people through our online information and advice, helpline, in-person and remote services.
  • Support to Work, our highly successful employment service funded by partner Virgin Media, is helping us support one million disabled people into work by the end of 2020.
  • 177,028 people used our online information and advice on employment, and we supported 3,056 customers through our other services.
  • We supported over 6,996 families and disabled children to get the best start in life during 2018 to 19.

Our influencing work

  • We launched our Disability Perception Gap report and over 6,000 people joined the resulting Disability Gamechangers campaign, committing to fighting for a fairer society.
  • We launched our policy report, ‘Independent. Confident. Connected.’ Based on research by Britain Thinks, it explores the support and barriers disabled people in Britain face.
  • We released our updated 'Disability Price Tag' report, laying out the extra costs faced by disabled people. We are now working with the Government, regulators, and businesses to put in place our recommendations to reduce the costs.
  • We Launched 'Now is the Time', calling for a Minister for Disabled Children and Families and for investment in an Early Intervention and Family Resilience Fund. The campaign received overwhelming public support, with over 40,000 people signing our petition to the Prime Minister.

Our fundraising

  • We received £15.7 million in donations and legacies through our various individual giving activities.
  • Our shops generated nearly £24.7 million of sales and continue to be the face of Scope on the high street.
  • We had 9,150 subscribers to Mindful Monsters, our digital mindfulness product.

2019 full report

Download our full Annual Report 2019 (PDF 604 KB).

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