Video transcript

Volunteer 1: My name is Jodie and I have been volunteering at Scope for 3 years. What I love about volunteering is the steaming.

Volunteer 2: The things that I love are meeting people and making cups of tea.

Shop staff: She makes a lovely cup of tea.

Volunteer 3: We have a laugh.

Volunteer 4: It's really built up my CV.

Volunteer 1: The confidence is definitely brought out.

Shop staff 2: If you're a people person, please come and volunteer at Scope. Feel good. Become a Scope volunteer today. Register today.

Volunteering at Scope

There are lots of ways you can volunteer with us, using your skills and learning new ones. You will be supporting disabled people and their families.

From shop assistants to online community or employment service volunteers. We have a volunteer opportunity for everyone.

Benefits of volunteering

Volunteering can boost your confidence, increase self-esteem, and give you the opportunity to learn new skills. It also looks great on your CV.

Learn new skills

Our volunteer roles can give you a wide range of skills and experience. You could learn:

  • customer service skills
  • leadership and teamwork
  • time management
  • administration and office experience
  • public speaking
  • event organisation

If you have a specific skill you want to develop or would like to gain experience in a particular area. You can find out which volunteer roles might suit you best.

Read about volunteer roles you can do.

Improve wellbeing

Volunteering is proven to improve wellbeing, helping people flourish in sometimes unexpected ways. You might make new friends, boost confidence or self-esteem and your mental health.

Start volunteering and get that feel-good factor!

Supporting our volunteers

We'll be there to support you from the start. All our volunteers will get:

  • an induction
  • training specific to your role
  • continuous learning and development opportunities
  • a dedicated Scope staff contact you can contact any time you need help
  • work references, these can be given up to 2 years after you finish your volunteering with us


We can reimburse you for agreed expenses dependent on your role. This will be agreed with your line manager before you start. 

Please make sure you keep your receipts, as you will be asked for these.

Flexible time commitment

We have a variety of volunteer roles to suit your situation and time commitments. Any time you can give volunteering with us will make a big difference. We appreciate all our volunteers. 

You can discuss flexible opportunities in more detail by getting in touch with us at

Making reasonable adjustments

At Scope, we are passionate about giving everyone equal opportunities to volunteer, and we welcome applications from everyone. We work hard to make sure our volunteer opportunities are as accessible to and inclusive as possible.

If you have any questions about your access needs, or if there is anything you think we could do better. Please get in touch at

Make volunteering work for you

Duke of Edinburgh’s Award

Volunteering in one of our shops can count towards your Bronze, Silver or Gold Duke of Edinburgh’s (D of E) Award. You can fit volunteering in our shops around other time commitments like School or College.

We are an Approved Activity Provider for Volunteering in our retail shops, meeting the D of E’s activity standards.

Volunteer in our shops

Probation volunteering

We work with probation services, welcoming and supporting volunteers who are on the path to rehabilitation. We want to help them give back to their local community. Local probation and community payback services can find out more by contacting

National Vocational Qualifications

Volunteering in one of our shops may give you the opportunity to complete a National Vocational Qualification. This is a nationally recognised external qualification and is available to Scope volunteers who meet the eligibility criteria.

Why volunteers are important to Scope

Volunteers are at the heart of what we do, helping us reach more of the 16 million disabled people in the UK.

To create the social change we want to see, we need to build a movement of committed people who believe disabled people deserve equality. We can't do this without the thousands of people like you who support us in our charity shops or elsewhere in the community. Join us.

Search volunteering opportunities

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