Coronavirus: information and updates

Coronavirus information and updates

Find out what we are doing to support you, and keep you safe during the coronavirus outbreak.

Contact the helpline

Our helpline provides free, independent and impartial advice. If you’re not sure about where to go for information, we can point you in the right direction.

Our helpline

Join the online community

There are lots of conversations happening over in our online community. You can join discussions on:

Or if you'd like a chat? join the coffee lounge.

Changes at Scope

In line with government advice, we are making some changes to the way we operate.


We continue to offer all our services online and by phone. We are postponing meetings in person for the following:

Our advisers are speaking to customers to make sure they get the support they need.

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