Database Officer (Temporary)

Remote at present (Here East Office once return to office is permissible) - Closes on 16/07/2021

Job details

Stratford, London
£28,000 per year pro rata
35 hours per week (Monday to Friday)
Full time, Temporary

Working at Scope

Be a disability gamechanger
27 days holiday per year
Flexible working
Discounts at gyms, restaurants and more

Job description

Role purpose:

To work with other members of the Database Team to maintain and administer the Raiser’s Edge database, to maximise the efficiency and use of the database across the organisation.

Main responsibilities and accountabilities:

Maintaining accurate and up to date records on The Raiser’s Edge and processes as required
Running standard reports and answering queries on fundraising activity
Contribute to department projects and initiatives Specific tasks assigned
To take responsibility for Data Imports, including the updating and additions of existing and new information to and from The Raiser’s Edge, liaising with external agencies where necessary, and to provide relevant documentation.
To work closely with the Fundraising and other internal teams using external agencies for data capture to ensure that all data requirements are met.
To work with the Fundraising and other internal teams on the accurate and timely export of data to third party agencies for fundraising appeals and follow-up activity.
To assist in the processing of Direct Debits
To maintain user guides and documentation for processes of the Raiser’s Edge
To provide first line support for users of the Raiser’s Edge
Identifying improvements to existing processes to increase the effectiveness and efficiency of the Raiser’s Edge, planning, documenting and implementing recommendations in consultation with the Database & Analysis Manager
To provide data extractions for members of the Fundraising Teams and other Raiser’s Edge users.
To identify consistency and accuracy issues in The Raiser’s Edge and provide resolutions to these, in addition to carrying out housekeeping tasks to maintain data quality
These duties may be added to or deleted from, and may be subject to change

Key contacts

Internal contacts

Fundraising Team

Other internal teams at Scope utilising the database

External contacts

Various agencies - Data providers

Person specification

Knowledge and Experience

Essential

Experience of working with data and CRM software specifically Raisers Edge within a Database team
Able to work accurately and show attention to detail
An interest in, and aptitude for information systems
Experience of using Microsoft Excel

Desirable

An understanding of fundraising principals
An understanding of Gift Aid and Direct Debit processing
Experience of using other Microsoft tools

Qualifications (if applicable)

Skills and competencies