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Our website is a work in progress. We've tried to build it in a way that places accessibility and usability at the centre.
We've introduced many new accessibility features to help make your experience of our website as good as possible.
We believe you should be able to access this site’s information with assistive technology, like JAWS (Job Access With Speech), NVDA (Non Visual Desktop Access), ZoomText, and Dragon Naturally Speaking. It should also be usable with screen magnifiers and your operating system’s speech recognition software.
We’re committed to achieving level AA of the Web Content Accessibility Guidelines (WCAG) 2.0, independently accredited by our partners The Shaw Trust. Our site was audited by disabled testers and accessibility experts in May 2014, and we have implemented their recommendations.
We'd be very grateful for your feedback on how accessible our site is for you, so that we can keep improving it. Please email feedback to firstname.lastname@example.org.
If you need extra help in using computers, the web and assistive technology, we recommend BBC My Web, My Way. This site has videos and information to help you use the accessibility features of your computer and how to make it easier to use the web.
If you’re using a screen reader or keyboard, use the ‘Skip to Main Content’ link at the top of every page to skip the navigation and get to the content quickly.
You may be able to change the text size in your browser.
We’ve tried to use colours that make the words on our webpages easy to read, but we know that some people have trouble with reading text on certain colours. You may be able to use your own colours with your browser.
A small amount of content on our site is provided in PDF (Portable Document Format) or Word document format. If you find you can't open these, you may need to install some free software:
If you want any information on this site in an alternative format please email email@example.com with your details, and tell us what you need. If it’s easier, you can call the digital team on 020 7619 7100.
To make things easier for screen reader users, all images in our site have alternative text that clearly describes what they show.
Our links always use link text that makes sense out of context, so that what we're linking to is clear to everyone.
All the video content embedded on this site or on our YouTube channel is available to watch with optional subtitles, also known as closed captions. If your browser doesn't support frames, you can read a written transcript of the film.
We use YouTube for our videos because it's the most accessible way to present videos online that we know of, however, we cannot control the accessibility of YouTube video functionality.
In some parts of our site, we display content that has been pulled in from social media sites such as Twitter and Facebook. These sites often restrict the ways in which content can be displayed, and sometimes this means it is not as accessible as we would like it to be. We try to keep these instances to a minimum and to provide alternative content.
This site uses cascading style sheets for visual layout. If your browser or browsing device does not support style sheets, the content of each page is designed to be still readable.
There are some accessibility problems that we can only check for by viewing every page of the site. We are not able to do this as our site contains over 2,700 pages. In these instances, we have made sure that our 50 most visited pages are not affected by the issues, and put procedures in place to ensure that all new pages conform to our accessibility standards. If you do encounter a problem on any page, please email firstname.lastname@example.org so that we can fix it.
This accessibility information was last updated on 12 November 2014. We review it every 12 months.
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