Technology Service support Volunteer

Role purpose

Support the Technology service desk team with daily tasks and ongoing IT project work during the period of volunteering.

This will develop your soft and hard skills and gain experience of how the Technology service desk operates.

Possible activities

At Scope, we work together, in our teams and across all teams. Together, we commit to being collaborative, trusting and respectful. To being open about our work and to being flexible and open to change.  And to building our confidence by improving what we do by developing and learning, continuously.

You will work closely with the Technology Service Desk team consisting of the Technology Service desk lead, and Dynamics and service support technician. You will be managed by the Technology Service Desk team lead.

You will be supporting staff with equipment request/replacement, maintaining accurate records of IT assets, process leavers, handle deliveries and decommissioning of old IT assets for sale or dispose. You will learn basic security best practices i.e wiping data securely.