Days out tips for disabled people and their families
Days out tips for disabled people and their families
These tips are from members of our online community. We hope they will give you some ideas to try, but if you need further help why not post a question to the community or talk to one of our community advisers.
Visit a National Trust property with free entry for your companion or carer
The National Trust has a scheme where a disabled visitor pays the normal admission fee for the attraction or membership, and their companion or carer is admitted for free, on request. To save having to ask for free entry at a National Trust property, you can apply in advance. You can use this with the same or a different companion each time.
If you enjoy films but need help accessing your local cinema by yourself, you’ll be pleased to know that 90% of all UK cinemas accept the CEA card, which entitles a person acting as your carer to free entry into the cinema. You can register for a card and
Many football teams offer discounted match tickets for disabled supporters, or schemes where a carer can get in on match day for free. To find out what your team offers and what disabled facilities they have available, just Google ‘disabled supporters [your team]’.
Days out with disabled children
Take a trip to the museum
Museums are now doing lots more to make themselves accessible to children and young people with autism. Here's a selection (taken from Kids in Museums):
Many hydrotherapy pools in local special schools have sessions out of hours but they are rarely publicised. These can be a great place to help your child relax and build confidence, as the water is much warmer and there are better disabled changing facilities than at regular swimming pools. To find out if there’s any near you, simply search “hydrotherapy pools for disabled children in [your area]”.
Ask about sessions at play centres for children with complex needs
Some soft play centres and other venues for kids have sessions for children with complex needs. It's always worth asking, so try getting in touch with your local centre and enquiring.
Preparing for a day out
Have a plan
“Plan, plan, plan! It may be obvious but you should always have your day trip planned out in advance so you are a lot less likely to have any hiccups along the way and make your trip or day out a lot more enjoyable and stress free. If you use a guide dog or therapy dog, phone ahead to ensure the animals are permitted. If you need it, book an accessible room in a hotel and ensure it has the equipment you need.” Graham at Tripability
Get a ‘Radar key’
“Many accessible toilets are part of the National Key Scheme (NKS), which means they can only be used by people with a Radar NKS key. I highly recommend getting a Radar key to allow you quick and easy access to these toilets when needed. This will save you a lot of time and hassle as you won’t have to wait on a member of staff arriving with a key to open the door.” Emma Muldoon, aka Simply Emma
“If you’re planning on using public transport during your day out it may be necessary to plan your journey ensuring the route and bus/train station is accessible. Book any assistance you require especially if travelling by train such as assistance on/off the train. You may need to book assistance up to 24 hours beforehand, particularly unmanned stations).” Emma Muldoon, aka Simply Emma
Ask what mobility aids and facilities are available
“If you have limited mobility you may benefit from hiring mobility aids such as a wheelchair from the place you are visiting. Enquire beforehand what their facilities are and whether there is an option to hire wheelchairs if needed.” Emma Muldoon, aka Simply Emma
Hynt works with theatres and arts centres in Wales to make sure there is a consistent offer available for visitors with an impairment or specific access requirement, and their carers or personal assistants.
Consider anti-tip bars if you use a wheelchair
“If you’re a wheelchair user and you feel you might be heading somewhere that you’re unsure of – such as what kinds of curbs that you may run into, you may want to fit anti-tip bars so if needs be you can lift the front wheels up safely.” Graham at Tripability
"Relax, you’re on a day out. If anything does go wrong you may have someone along with you to help out, if not speak up. There are plenty of people out there willing to help you if needs be at the drop of a hat." Graham at Tripability
Days out with children with complex needs
One community member says, “I think it's important to always have little snacks and toys when you go on an outing. John loves his special Mary Poppins backpack where we keep his favourite things, which I use to comfort and calm him if it all becomes too stressful or noisy for him.”
Use easily identifiable clothing
Children with complex needs can be prone to wander off, and if you’re distracted for a moment in a crowd, they can easily disappear beyond sight. Having them wear a piece of bright clothing, such as a colourful hat or jacket, can help to prevent this from happening.
Practise what to do if the child becomes lost
In the event that your child does become lost, it’s important that they know what to do, as far as can be expected. It’s a good idea to role play what to do if they get lost on a day out, making sure that they know where to find and how to present their identification card, and what to say.
‘Preview’ the day out with pictures and video
If you are planning a day out and your child or the person you are caring for has difficulties with going somewhere new, try showing them pictures or a video of the place you are going to (via Google Images or the attraction’s own website). You can give them a 3D panoramic preview using the Instant Street View website, which uses Google's Street View technology to immediately whisk them away to the place you plan to visit. This way, it won't be such a shock for them when you go for your day out.
Jump the queue
Quite a few attractions offer a fast track system for popular rides, aimed at children with complex needs for whom queuing can be overwhelming. It's worth checking with any attraction to see if they have an offer such as this.
Give them a camera to slow things down
One community member describes how they solved the problem of their child walking too fast: “We went to Nyman’s Gardens recently and my son Toby walked so quickly that we couldn't enjoy the beautiful surroundings. In his head, a walk means a walk to somewhere. Halfway round we gave him our digital camera and he slowed down to take loads of photos. We will now always take a spare camera with us!”
Money-saving tips for days out
Proof of disability for concession tickets
While some venues that offer concession tickets will accept you are disabled, some require you to present documentary evidence. It’s best to check the venue’s website or phone ahead to see what's their policy. One community member suggests, “If you need to prove you're eligible for concessions take a picture of your blue badge on your phone and show people that,” but some venues may not access this. Things like benefits letters, or any official form that states your impairment can also work well.
Keep an eye out for discounted days out
Do your research and you’ll find many days out for disabled people are available with some kind of discount.
A Max Card is a discount card that enables the families of disabled children to save money on many popular attractions and days out, such as Madame Tussauds, the Harry Potter Studio Tour, Jorvik Viking Centre and many more. To get your card, you need to contact your participating local authority or charity.
“Planning days out can be difficult. Websites such as Euan’s Guide are very helpful with lots of reviews on accessible places to go and things to do. This provides a host of ideas, making it a great starting point for planning an accessible day out. This will also give a clear idea of what’s not accessible.” Emma Muldoon, aka Simply Emma
“Before you go somewhere, try researching online by visiting disability forums such as Scope’s community and websites, asking if users have been to the location or venue you are heading to. This will let you know their experience and what you can expect.” Graham at Tripability
Stay Up Late
The charity Stay Up Late website has listings for concerts, discos and other lively events in London and the southeast for people with and without learning impairments.
Accessible Countryside for Everyone is a website that highlights accessibility to the countryside and green spaces, for leisure, recreation and sport. It lists wheelchair walks, buggy walks, easy walks, support organisations, disability sport information, campsites with disabled facilities and more.
Autism-friendly days out
The National Autistic Society has a list of autism-friendly days out, which have been recommended by families. Many of the attractions listed offer concessions for disabled people and their carers.
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