Anyone can commit a hate crime, including your partner, family or someone you think is your friend or carer. Befriending crime happens when someone pretends to be your friend to take advantage of you. This might mean:
A hate incident happens when someone is a target because they are disabled. The police have a duty to investigate hate incidents. These can take many forms, including:
name calling and verbal abuse
physical attacks like shoving, spitting or punching
online abuse on social media
threats to you or your family
Warning Keep a record
A hate incident becomes a hate crime when there is a criminal offence. Someone might be harassed or verbally abused many times by the same person before they commit a crime. Keep a record of incidents. It’s important that the police know about all hate incidents so they can build up evidence.
It can be difficult to tell the difference between a hate incident and a hate crime. Even if you are not sure, report the incident to someone you trust like a social worker who can help you speak with the police.
The police will decide if this is a crime. Telling the police will help them to keep you safe. It may also help to protect other disabled people.
Reporting disability hate crime
If you experience a hate crime or hate incident, report it as soon as possible. There are several ways to do this. You can ask for help and you do not need to leave your house or talk to the police in person.
If you think that someone committed a crime against you because you are disabled, include this in your report. This means that the police can consider the incident as a disability hate crime.
Report a person’s behaviour if you are worried that they commit a crime against you.
Before you report the crime
Think about what you need to include in your report. To investigate, the police will need as much information as you can give, such as:
what people looked like, such as hair, eyes, height, clothing
what people sounded like, such as voice or accent
car, the colour, model, registration or condition
what you were doing before the crime
what you did afterwards
You may find it upsetting to remember the details. You may need to share personal or intimate information. If you are worried about talking about it, ask for help from the police or victim support organisations.
The police have an obligation to protect you. They will decide if the evidence you give is enough to arrest someone. They can also issue a restraining order if you are in imminent danger.
Reporting to the police
You can report a hate crime to the police by visiting your local police station or calling 101. Ask for the incident reference number. Make sure you keep a record of this. You can use this every time you talk to the police about your case.
If you need reasonable adjustments so that you can give a full report of what happened to you, you could ask for:
interviews at your home, rather than at a police station
a sign language interpreter to help you
a carer or mental health worker to attend with you
documents in a format you can access
If you find it hard to talk about your experience, ask for a police officer who is trained to help you give evidence. You could ask a friend or family member to come with you or to call the police on your behalf.
You can fill this in at home and send it to your local police station. It’s available in an Easy Read version.
Warning Recording disability hate crime
If you believe you were targeted because you are disabled, the police should record it as a disability hate crime.
Reporting without going to the police (third party reporting)
If you do not want to talk to the police, you can report hate crime anonymously. You can do this through a third party reporting centre. These are local agencies, like Citizens Advice, charities or community centres, which can report to the police on your behalf. They offer support and can advocate for you during a police investigation or court proceedings. You can make your report:
by filling in a self-reporting form
Search online for ‘third party reporting centre near me’ to find your nearest centre.
Report online or by phone
You can also report hate crime online or by phone, 24 hours a day.
Stop Hate UK offers a 24-hour reporting line by phone, text, email, web chat, text relay and BSL using InterpreterNow.
It also has a specialist reporting service for Learning Disability Hate Crime.
Your child may find it difficult to explain what has happened to them. They may not realise it is a hate crime.
You may find it upsetting to hear them talk about what has happened but you are probably the best person to do this. Try to make a record. The police are more likely to be able to investigate if they can talk with you and your child.
The police have specially trained officers who can help your child give evidence. You can ask for reasonable adjustments to help your child to communicate with them. Your child might feel more comfortable if the interview took place at home or at a certain time of day.
If your child is still at school, talk to the school about what has happened. Your child may feel anxious about going to school or even leaving the house. The school’s safeguarding officers should support your child to feel safe and able to continue with their education.
Bullying and hate crime at school
Bullying is not a criminal offence. If your child is being bullied, talk to the school. Ask to see their bullying or behaviour policy to find out how they will deal with it.
If you think that the bully is committing a crime because your child is disabled, talk to the police. For example, if they hit your child, steal their money or damage their property because they are disabled. They will investigate this as a hate crime. It’s important to report this before bullying escalates.
The charity Embrace provides practical and emotional support for children, families and young people.
Call 0345 60 999 60 Monday to Friday, 9am to 5pm.
Your local Citizens Advice can help you to call the police or report a crime on your behalf. They can also help you to make a complaint if you think the police have not treated you or your child fairly.