Personal Independence Payment (PIP)
Personal Independence Payment (PIP) is not a means-tested benefit. Your earnings, other income or savings do not affect this.
If you struggle with everyday tasks or your mobility, you could be entitled to PIP.
Applying for PIP
To apply for PIP, you need to contact the Department for Work and Pensions (DWP). You can do this by:
a video relay service
PIP: Contacting the DWP about a claim (GOV.UK)
It can take months to complete the PIP process:
If you have not received a reply from the DWP, contact them to check on the progress of your claim.
Filling in your PIP claim form
When you receive the form, you have 1 month to complete it. If you need more time, call the DWP and ask for an extension.
The form has questions about your care and mobility needs. These include:
washing and bathing
using the toilet
dressing and undressing
communicating with speech
managing your medicines or treatment
making decisions about money
engaging with other people
planning and following a journey
PIP is assessed on how your condition affects you day to day. You can receive PIP without a diagnosis. You can get support to fill out your form.
Help filling in your PIP form (Citizens Advice)
Evidence to support your claim
You need evidence that shows how your condition affects you. Focus on day-to-day experiences rather than a medical diagnosis. This can include:
Completing your PIP claim form
Getting evidence to support your PIP claim (Citizens Advice)
When you have completed your application, make a copy of the form and evidence.
DWP is unable to send your documents back.
A copy of the PIP form can be helpful:
to remind you what to say during the PIP assessment
if your form gets lost in the post
for when you have to reapply at the end of your award
If possible, ask your post office for proof of postage.
You will have an assessment once the DWP has looked at your form. This is normally in person at an assessment centre. But assessments can be a phone call or home visit.
If you need adjustments to attend your assessment, contact DWP in advance.
If you receive a letter asking you to attend an assessment that is not accessible for you, contact the organisation who arranged it. This will be Capita or Independent Assessment Services (IAS).
The assessor will ask questions like those in your application form. You will need to talk about your condition and how it affects you.
You can bring someone with you to the PIP assessment if you think this would help.
Preparing for your PIP assessment
Understanding your PIP report
The assessor will write a report based on your assessment. This will decide if you qualify for PIP. When writing the report, they assess your ability to carry out everyday activities.
There are 2 components.
PIP looks at 2 parts of your life:
You should complete both sections of the form.
Each component has a standard or enhanced level. There are 12 activities, 10 for daily living and 2 for mobility. For each component, you need:
It is possible to get a different rate for each component. This is because they are assessed separately.
For example, if you received 10 points for daily living and 13 points for mobility, your award would be:
Ask for a copy of your PIP report
A week after your assessment, you can ask for a copy of your PIP assessment report. They will not send it to you unless you do.
You could receive the assessor’s report before the decision letter. The report will give you a score for each activity. Using the PIP points system, you can add up the points you have been given.
PIP points system (Benefits and Work)
You will have a separate score for each component. This is likely the PIP award you will receive. The decision maker normally will agree with the assessor, but this is not always the case.
The decision letter will say what your award is.
You will have to wait for the decision letter before you will receive a PIP payment or can appeal the decision.
The amount of money you receive depends on the number of points for each component. If you do not get enough points, you will not get any PIP.
If you are awarded PIP, you will receive backdated money from the date you submitted your PIP claim.
For the daily living allowance
Your weekly amount will be:
For the mobility component
Your weekly amount will be:
Appealing your PIP decision
If you disagree with a benefit decision, you have 1 calendar month from the date on your decision letter to ask the DWP to reconsider. This is called a mandatory reconsideration.
Appealing your decision means your award can go up or down. You can speak to a benefits adviser before appealing.
They will look at both components of your award, even if you disagree with only 1 component. If this does not change the decision, you have 2 further chances to appeal:
Challenging decisions about PIP
Last reviewed by Scope on: 05/07/2021
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