Out in the Cold

Our Out in the Cold report looks at the challenges disabled people face in the energy market.

Out in the Cold report 2018 (PDF, 418KB)

Key findings of the report:

  • Over a third of disabled adults say that their impairment or condition has a significant impact on their energy costs
  • Over half (55%) of disabled adults have worried about paying their energy bills
  • 4.1 million households with a disabled person spend over £1,500 a year on energy. Of these, 790,000 spend over £2,500 a year on energy. The average UK household spends around £1,200 a year
  • More than 900,000 households with a disabled person in England are living in fuel poverty (defined as having higher than average fuel costs which would push them below the poverty line).

Campaigning to reduce energy costs for disabled people

We’re calling on the Government, energy suppliers and the market regulator Ofgem to help bring down energy costs for disabled people.

We need action to:

  • Improve support for disabled people with their energy bills
  • Support disabled people to get the best deal on their energy
  • Improve data sharing between Government and energy suppliers, to help bring down energy costs for disabled people.
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