Inaccessible vehicles, poor customer service and lack of up-to-date information make using public transport more difficult for disabled people. Sometimes it's outright impossible.
It's hard for disabled people to know what to expect when using public transport. This impacts people's ability to get to work, meet up with friends, and live independent lives. And it affects how people can solve problems and complain if things go wrong.
Disabled people are being let down by lack of services and poor regulation. But it doesn’t need to be this way.
Join our campaign today
With your support, we can change public transport for the better. We want you to tell us how public transport companies can make things better for disabled people.
Using what you tell us
We will use what you tell us to work with government and transport companies to improve their services for disabled people.
We are not asking for perfection, just equality and fairness. We don’t expect public transport to be perfect, but we do expect it to be fair. We should all be able to expect the same level of service, whoever we are.
We want the government and transport companies to make it clear to disabled passengers what service they can expect, and provide an easy way to get things sorted if they go wrong.
We will be publishing a report on disabled people’s experiences of public transport.
Watch this space! Together we can have equality and fairness on public transport.
Advice and support
Get advice and support on travel and public transport for disabled people.