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Travel Fair

Inaccessible vehicles, poor customer service and lack of up to date information make using public transport more difficult for disabled people. Sometimes it's outright impossible.

It's hard for disabled people to know what to expect when using public transport. This impacts people's ability to get to work, meet up with friends, and live independent lives. And it affects how people can solve problems and complain if things go wrong.

But it doesn’t need to be this way.

Join our campaign today

We are calling on government and public transport companies to be clear about the service that disabled people should be able to expect. We would like to see a clear passenger charter that sets out a culture of accountability and openness with customers.

We are not asking for perfection, just equality and fairness. We should all be able to expect the same level of service, whoever we are.

Travel Fair report

We set out the changes that we want to see from Government and transport providers, to make travel fairer for disabled people.

Download the full Travel Fair report (PDF 4.47MB).

Summary of our recommendations.

Our report brings together several pieces of research involving thousands of disabled people.

Advice and support

Get advice and support on travel and public transport for disabled people.

Contact the campaigns team

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